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  1. #17
    rudy35 is offline BlackBerryOS Noobie
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    I have the exact same problem with the BB Torch and my 2011 RR Sport. Did you resolve the issue? Thanks



  2. #18
    Neolantis's Avatar
    Neolantis is offline BlackBerryOS Grand Master Follow Neolantis On Twitter
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    yes please let us know so we can take advantage of this info.
    I work in the auto parts field and would even pass it on to our customers.
    thanks
    Quote Originally Posted by rudy35 View Post
    I have the exact same problem with the BB Torch and my 2011 RR Sport. Did you resolve the issue? Thanks

  3. #19
    Joe Jerde's Avatar
    Joe Jerde is offline Owner | President Follow Joe Jerde On Twitter Add Joe Jerde on Facebook Add Joe Jerde on Google+ Add Joe Jerde on Linkedin
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    Quote Originally Posted by rudy35 View Post
    I have the exact same problem with the BB Torch and my 2011 RR Sport. Did you resolve the issue? Thanks
    If you take a look at what solved the issue for the others in this thread was rolling back to an earlier OS that worked. You may want to try this as well.



  4. #20
    rudy35 is offline BlackBerryOS Noobie
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    I found the earlier OS system but I am unsure how to download to my BB Torch. When I tried to use my BB Desktop it would recognize the downloaded file. Can I download directly to my Torch? Or do I have use the BB desktop? Any help will be appreciated. Thanks Rudy

  5. #21
    Joe Jerde's Avatar
    Joe Jerde is offline Owner | President Follow Joe Jerde On Twitter Add Joe Jerde on Facebook Add Joe Jerde on Google+ Add Joe Jerde on Linkedin
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    Quote Originally Posted by rudy35 View Post
    I found the earlier OS system but I am unsure how to download to my BB Torch. When I tried to use my BB Desktop it would recognize the downloaded file. Can I download directly to my Torch? Or do I have use the BB desktop? Any help will be appreciated. Thanks Rudy
    Generally Desktop Manager is the way to go, unless you have a carrier update that you can check and download OTA (over the air) directly to your device. To check for a update from your device go to... Options... Device... Software Updates. If there is a update, make sure you leave your device plugged into a charger as updating OTA will take some time and battery. You will not want to use your device until the update is complete.

    If there is no update via OTA, then you will want to install via Desktop Manager. First find out what OS you have installed by going to... Options... Device... About Device Versions... and then see the 3rd line down. Should say something like v6.0.0.xxx. That is your current OS installed on your device. Now, the question is whether you want to upgrade or downgrade the OS to see if it will be compatible with your vehicle? Once you have decided on a OS to install, follow our online tutorial on how to do this... http://www.blackberryos.com/forums/b...es-videos.html

    Let us know if you have any more questions.



  6. #22
    hartly69 is offline BlackBerryOS Noobie Follow hartly69 On Twitter
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    I have same problem with my Torch and RR Sport 2008. I've tried reinstalling the operating system however I don't appear to have a vendor.xml file in the App Loader folder to delete.

    I'm finding that it therefore keeps reinstalling the latest version of the BB op software (which obviously won't allow me to connect via Bluetooth to my vehicle). Any ideas?

  7. #23
    Joe Jerde's Avatar
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    Quote Originally Posted by hartly69 View Post
    I have same problem with my Torch and RR Sport 2008. I've tried reinstalling the operating system however I don't appear to have a vendor.xml file in the App Loader folder to delete.

    I'm finding that it therefore keeps reinstalling the latest version of the BB op software (which obviously won't allow me to connect via Bluetooth to my vehicle). Any ideas?
    Hello Hartly69,

    Are you trying to upgrade or downgrade your OS?

    Have you already installed the OS of choice onto your computer?

  8. #24
    hartly69 is offline BlackBerryOS Noobie Follow hartly69 On Twitter
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    Downgrade and yes I have already installed a previous version of the OS on my PC (one of the versions recommended earlier in this thread).

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