9810 - Old mails and messages are getting deleted
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Thread: 9810 - Old mails and messages are getting deleted

  1. #1
    musheers is offline BlackBerryOS Noobie
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    9810 - Old mails and messages are getting deleted

    Hi,

    I have been using this 9810 since 3 months now and i have updated my os V7.1.0.536, recently i was checking my mails and messages which is getting deleted automatically and i can see the mails only for the 3 days and older mails and messages are not there..... any one please advice




  2. #2
    ice2921's Avatar
    ice2921 is offline BlackBerryOS Grand Master Follow ice2921 On Twitter
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    Check your retention settings:

    1.Open the Messages application.
    2.Press the Menu key.
    3.Click Options.4.Click Message Display and Actions.
    5.Scroll down to Days To Keep Messages, and make sure this setting is set appropriately.
    ToraxCefiro and musheers like this.

  3. #3
    knight is offline BlackBerryOS Friend Follow knight On Twitter
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    Quote Originally Posted by ice2921 View Post
    Check your retention settings:

    1.Open the Messages application.
    2.Press the Menu key.
    3.Click Options.4.Click Message Display and Actions.
    5.Scroll down to Days To Keep Messages, and make sure this setting is set appropriately.
    if you backup your data (include mail) before upgrade to os V7.1.0.536, you can restore it via BB Desktop Managaer, otherwise you can't.
    Good Luck

    Joe Jerde likes this.

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