Booting problem
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Thread: Booting problem

  1. #1
    William Sutanto is offline BlackBerryOS Noobie
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    Booting problem

    I have a blackberry 9810 torch..
    After I restart my bb, it can't finish its booting process. I already wait for around 20min but it still not finish..
    I stuck around 75 or 80 % of the booting bar progress..




  2. #2
    Joe Jerde's Avatar
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    Quote Originally Posted by William Sutanto View Post
    I have a blackberry 9810 torch..
    After I restart my bb, it can't finish its booting process. I already wait for around 20min but it still not finish..
    I stuck around 75 or 80 % of the booting bar progress..
    Hello William, welcome to BBOS!

    Do you have the device plugged in when trying to restart?

    It's most likely a OS issue and you will need to reinstall the OS on your device.

    Click the button in the bottom right of a post to say thanks!
    Downloads Center | Rules and Guidelines l BlackBerry 10 Zone

  3. #3
    William Sutanto is offline BlackBerryOS Noobie
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    Could you guide me what I should do?

  4. #4
    ToraxCefiro's Avatar
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    Quote Originally Posted by William Sutanto View Post
    I have a blackberry 9810 torch..
    After I restart my bb, it can't finish its booting process. I already wait for around 20min but it still not finish..
    I stuck around 75 or 80 % of the booting bar progress..
    Hello William Sutanto and Welcome to
    Based from what you have mentioned, yeah I would agree to Boss Joe..
    Try to do a hard reset like for 2-3 times. If nothing happens then I suggest you update your device OS
    ToraxCefiro
    Click the LIKE button in the bottom right of a post to say thanks!
    Downloads Center[B] | Rules and Guidelines[B] l

  5. #5
    Kehindm is offline BlackBerryOS Friend Add Kehindm on Google+
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    i have similar issue with mine but now the screen is blank. it is totally blackout without anything. what can i do to start up my phone again

  6. #6
    ice2921's Avatar
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    Quote Originally Posted by Kehindm View Post
    i have similar issue with mine but now the screen is blank. it is totally blackout without anything. what can i do to start up my phone again
    Are you able to back up your phone through device manager?

  7. #7
    Kehindm is offline BlackBerryOS Friend Add Kehindm on Google+
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    i didnt back up. i dont mind if i loos my data on the phone but want the phone back to life

  8. #8
    ice2921's Avatar
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  9. #9
    Kehindm is offline BlackBerryOS Friend Add Kehindm on Google+
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    The connection port is not displaying anything, please what do i do next?

  10. #10
    ice2921's Avatar
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    Quote Originally Posted by Kehindm View Post
    The connection port is not displaying anything, please what do i do next?
    When you connect it to your computer it does nothing?

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