Well that didnt go to well :(
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Thread: Well that didnt go to well :(

  1. #1
    smarty is offline BlackBerryOS Noobie
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    Well that didnt go to well :(

    Upgraded my 9810 to version 7.01 so i could run a new app (profile changer) Sunday

    All went well, the upgrade was fine

    Thanks to your guide on here

    Everything worked as it should

    Tonight on the way home i ran a media app so i could listen to some music

    as i went to access a menu , it went into a loading loop (small clock onscreen)

    this stayed on for about 5 mins, and all buttons were dead

    so i pulled the battery....

    Popped the battery back in, and the blackberry logo and bar came up....

    the bar started to creep accross the screen as i does, and i thought no more about it.

    When i got home and went to use the phone, i saw the pone had stopped loading at about 3/4 of the process / bar

    so i pulled the battery again, and it did the same again uh oh ....

    no joy its stuck... so i had a go at the nuked berry recovery...


    I dont get the unknown pin message, as it always finds the device pin...

    it gets to the loader, i can specify what to install.... it then proceeds to read / erase the phone...

    it then gives 2 red flashes from the BB and goes into a 2 long 4 short flash cycle, and the app loader says its hit an error and stops

    When i then disconnect the berry it just keeps giving 2 flashes ....


    have i killed it .... and whats the chances of getting back to the correct os before i have to pluck up courage and try and return it as faulty ....


    Mart




  2. #2
    ice2921's Avatar
    ice2921 is offline BlackBerryOS Grand Master Follow ice2921 On Twitter
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    If you have already went through the guide on how to recover a nuked BlackBerry then it may be time for a replacement.

  3. #3
    smarty is offline BlackBerryOS Noobie
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    Quote Originally Posted by ice2921 View Post
    If you have already went through the guide on how to recover a nuked BlackBerry then it may be time for a replacement.

    Its only 2 months old lol


    Mart

  4. #4
    ice2921's Avatar
    ice2921 is offline BlackBerryOS Grand Master Follow ice2921 On Twitter
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    So you followed the guide and you get the same thing?

  5. #5
    Joe Jerde's Avatar
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    Here is the how to recover a nuked blackberry guide... How-To Recover A Nuked Blackberry - with Pictures
    lshap likes this.

    Click the button in the bottom right of a post to say thanks!
    Downloads Center | Rules and Guidelines l BlackBerry 10 Zone

  6. #6
    smarty is offline BlackBerryOS Noobie
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    Tried that... no joy, all i get is a pin identified.....

    I can get to the app loader and identify what i want to reinstall, it hangs when it starts to wipe the device...


    ive also tried jl_cmdr but that cant see the device??? but app loader can


    ermmmm


    mart

  7. #7
    lshap's Avatar
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    Hey Mart, it sucks that your still having issues. What does the verbiage on the screen say when it hangs? Also have you tried to run the loader without the jvm? let me know plz.

    Lshap

  8. #8
    smarty is offline BlackBerryOS Noobie
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    Hi I tried the following

    Apploader \ no

    and this is the result

    An error has occurred while updating your device's software.


    Device communications error encountered. [A:0x0000000E]


    Please try the following:
    - Disconnect your device and restart your computer.
    - Restart the loading process.


    It starts to erase the files then hangs


    Mart

  9. #9
    stevo125 is offline BlackBerryOS Noobie
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    i know it sounds odd but try it with no battery sim or memory card in when connected to the PC
    ice2921 likes this.

  10. #10
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    Tacticoolness is offline BlackBerryOS Enthusiast
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    9810 7.1 upgrade

    Quote Originally Posted by stevo125 View Post
    i know it sounds odd but try it with no battery sim or memory card in when connected to the PC
    WoW Did you Ever Get it Working or Get it Warrantied I Was Gonna Try it I've Been Goin Back & Forth on Wanting to Do It But With My Luck The Same Thing Will Happen to Me

  11. #11
    ice2921's Avatar
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    Quote Originally Posted by stevo125 View Post
    i know it sounds odd but try it with no battery sim or memory card in when connected to the PC
    Yes the no battery option does work at times.

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