Blackberry Torch 9810 Unlocking Problem - Ideas needed!!!
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Thread: Blackberry Torch 9810 Unlocking Problem - Ideas needed!!!

  1. #1
    bigmig69 is offline BlackBerryOS Friend
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    Post Blackberry Torch 9810 Unlocking Problem - Ideas needed!!!

    I bought a BB Torch 9810, locked to Bell Mobility in Canada last week.
    It is running OS 7.0.0.261 (Bundle 1355)
    It is also activated on a BES.

    I have an unlock code, and was going to unlock the phone. I pulled the battery, put in a different carrier SIM card, and rebooted the phone, which took abnormally long.
    After rebooting, the phone asked if I wanted to enter the unlock code.

    I was just about to click "YES" and the blackberry ID screen came up.
    It said, that since there was a new SIM the BBID needed to be logged in.

    So here are my catch 22's I need help with:
    1) I can't exit out of the blackberry ID screen, in order to enter my unlock code.
    2) I can't get a signal for the phone to log in the BBID because the SIM is not the correct carrier for the phone.

    So how has anyone else been able to unlock an OS 7 phone, and how do you get around the BBID screen?

    Note: the phone is very laggy when it boots up with a "non-approved" SIM. I don't know what it is doing, but it won't respond to screen, or keyboard at first, because it is possibly checking the SIM?

    ALSO: After this episode of frustration, the battery is draining from full to empty very quickly, (ie. about an hour) The phone is also getting very hot. So i assume the processor is running like stink doing something, creating heat and draining the battery. this is after I put the original SIM back in.
    The thing that baffles me is this abnormal battery behaviour, because nothing in the phone was actually changed. i never was able to enter my unlock code?


    Any thoughts?
    \




  2. #2
    bigmig69 is offline BlackBerryOS Friend
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    I forgot to mention, i'm looking for a workaround that doesn't involve wiping the device, because then i will need to reactivate on the company BES. IT always gets funny when people do do stuff that makes them reactivate....

  3. #3
    Joe Jerde's Avatar
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    Have you tried to enter in your BBID anyway? Maybe it will figure out you have no connection and allow you to enter it later once connection is established.

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  4. #4
    ghostryder's Avatar
    ghostryder is offline BlackBerryOS Addict Follow ghostryder On Twitter
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    You should unlock the device with the original SIM card. After it is unlocked, then you can use other carriers SIM cards. That's the way I did it and I had no problems.
    “Great minds discuss ideas. Average minds discuss events. Small minds discuss people.”
    Eleanor Roosevelt

  5. #5
    Blackberry Unlocking is offline BlackBerryOS Enthusiast
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    You can insert the Original SIM card in the SIM slot of your Blackberry device, Go to "Options" > "Device" > "Advanced system settings" > "Sim Card". on that screen you need to type M E P D and you should see a screen that shows a few lines with a status of "Active"/"Disabled" for each of the lines... from that screen hold the ALT key and type MEP2 - it should pop-up a screen where you can enter your unlock code. then restart your device and use it with your SIM card from any other GSM carrier.
    csussen likes this.
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  6. #6
    maggybee is offline BlackBerryOS Noobie
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    you could have used a SIM that was already registered and was in use earlier... for unlocking instructions you can check at MobileUnlockGuide.com where you will get step by step instruction for unlocking your mobile... you can also check with them for any further help..

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