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  1. #225
    Join Date
    Apr 2009
    Location
    Western Mass
    PIN
    311F860E
    Device
    Storm 9550
    Posts
    358
    Well I've been in the store and on the phone with VZW several times in the past 2 weeks and haven't gotten the email either.

    Mustang you ave me beat, I've ben with VZW for 9 years, but have had 2 lines for 5 and now we have 3 lines.



  2. #226
    Join Date
    Apr 2009
    Location
    Cleveland, Ohio
    PIN
    30F7ADA8
    Device
    9550 Storm 2
    OS
    5.0.0.320
    Posts
    179
    so much for rewarding customer loyalty.

  3. #227
    Join Date
    May 2009
    Location
    MT
    Device
    9530
    OS
    5.0.328
    Posts
    19
    I received the email this morning. Early upgrade, Storm 2 or Droid replacement...not available online...just for everyones FYI....



  4. #228
    Join Date
    Mar 2009
    Location
    CT, USA
    PIN
    OT NOIR
    Device
    Storm2 9550
    OS
    5.0.0.607 A_E_hybrid
    Posts
    99
    i may try the Asurion route... i have gotten nowhere with 1 store and too many calls. They want to send me #7 right now because #6 is not right.

  5. #229
    Join Date
    Mar 2009
    Location
    Dallas, TX
    Device
    Motorola Droid
    OS
    Android 2.0
    Posts
    178
    Quote Originally Posted by 2thlaser View Post
    I received the email this morning. Early upgrade, Storm 2 or Droid replacement...not available online...just for everyones FYI....
    was wondering if you've had to replace your Storm numerous times, had dealings with Customer Service, etc.....still wondering the selection process for who gets an email.....past issues or random selection????



  6. #230
    Join Date
    Oct 2009
    Device
    Storm 9530
    OS
    5.0.0.323
    Posts
    17
    Must be random selection, had multiple issues and multiple storms, been with verizon for many years with multiple lines. Ah well, I'll get it eventually I guess. I'm not unhappy with my storm anyways.

  7. #231
    Join Date
    May 2009
    Location
    MT
    Device
    9530
    OS
    5.0.328
    Posts
    19
    Quote Originally Posted by C6StingRay View Post
    was wondering if you've had to replace your Storm numerous times, had dealings with Customer Service, etc.....still wondering the selection process for who gets an email.....past issues or random selection????
    Great question. My Storm is the original, November of last year. Never a problem with it, until I updated to the latest software. My speakerphone doesn't work, it's very distorted. I have a new Storm coming, tomorrow, supposedly, and I will let everyone know if it's a Storm or Storm 2. I use the speakerphone alot with conference calls, so I needed it, otherwise, software, memorywise, etc...it has really worked very very well. That is why I am surprised as I constantly read these boards about everyone who has had so many problems over the last year...Again, I will keep y'all abreast of what I get...
    Mark

  8. #232
    Join Date
    Mar 2009
    Location
    Michigan
    Device
    9530
    OS
    5.0.0.238 / 415
    Posts
    99
    Can someone please post the email up here so we can see the parameters being offered?

    I talked with VZW sales last week and they were like: "Sucks to be you until upgrade date" And I have 5 lines for almost 5 years, plus I am VIP or whatever they call it.

    Pics, or it didn't happen!

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