Blackberry storm Can't click on any links in email or SMS
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Thread: Blackberry storm Can't click on any links in email or SMS

  1. #1
    mluihn's Avatar
    mluihn is offline BlackBerryOS Friend
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    Blackberry storm Can't click on any links in email or SMS

    When I get a email or text with a link, the link does not work. I'm using 328 on my storm. Thanks....




  2. #2
    sunkast Guest
    Quote Originally Posted by mluihn View Post
    When I get a email or text with a link, the link does not work. I'm using 328 on my storm. Thanks....
    Act like you are forwarding the email and see if that lets you click the link...

  3. #3
    mluihn's Avatar
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    I tried forwarding a email with a link and you can't click on it it doesn't work...It's the same text as the rest of the email..

  4. #4
    toytooii is offline BlackBerryOS Addict
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    Quote Originally Posted by mluihn View Post
    When I get a email or text with a link, the link does not work. I'm using 328 on my storm. Thanks....
    okay - I'm not seeing this issue at all and I'm running .328.
    I sent myself (from the computer) an email and a text message. Each contained a link. When I received and opened the SMS message on my BB, I highlighted the link, hit BB button, selected "open link" and it worked perfectly---it went directly into the browser and got the linked URL.
    For the email, it appeared highlighted upon opening and I clicked directly on it---no problem, it went to the URL.

    Scroll down to post #6 and follow Ricking's advice---resend service books.
    Last edited by toytooii; 10-27-2009 at 11:09 PM.

  5. #5
    sunkast Guest
    Quote Originally Posted by mluihn View Post
    I tried forwarding a email with a link and you can't click on it it doesn't work...It's the same text as the rest of the email..
    Hmm, I remember there was a quick work around but I can't seem to find or remember it exactly.

  6. #6
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    bb messages

    i had the same problem last night i called big red and they switched me to tech support and he re-sent my service books and wallah it works fine. do that and it will fix the problem
    RICHARD "CRACKBERRY" KING

  7. #7
    toytooii is offline BlackBerryOS Addict
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    Quote Originally Posted by RICKING View Post
    i had the same problem last night i called big red and they switched me to tech support and he re-sent my service books and wallah it works fine. do that and it will fix the problem
    Excellent Suggestion...by all means DO RESEND THOSE SERVICE BOOKS! Many of us do it automatically every time we mess with the OS so sometimes the obvious solutions are missed. Thanks for this post!!!

  8. #8
    olta777 is offline BlackBerryOS Wizard
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    Quote Originally Posted by sunkast View Post
    Hmm, I remember there was a quick work around but I can't seem to find or remember it exactly.
    The one I have been using is forward the email and just put a letter in front of a link and it becomes clickable.

  9. #9
    mluihn's Avatar
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    OK, I resend the service books and this is what I get..
    Attached Thumbnails Attached Thumbnails Blackberry storm Can't click on any links in email or SMS-2009_10_27_23_24_26.jpg  

  10. #10
    egami is offline BlackBerryOS Noobie
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    I am working in this same issue right now. I actually had it working at one point, but at some point in configuring my phone dealing with other issue this one cropped up after I know it was working.

  11. #11
    sunkast Guest
    Have you guys tried a battery pull?

  12. #12
    mluihn's Avatar
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    Some links work now like a link from circuit city would work, but if I sent a link like blackberryos.com it would be blacked out like the rest of the email message.

  13. #13
    edemunsta is offline BlackBerryOS Inspired Follow edemunsta On Twitter
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    I have the same problem. Did wipe twice installed os .328 twice. resent service book several times, pulled battery 5 times after each of the installs. Tried all of the above suggestions. nothing. it shows the link but it is not clickable.
    PBJ | PBJ Gear | M1926 Tech News Blog
    Storming on Tmobile - 9530

  14. #14
    Corey Darling is offline BlackBerryOS Enthusiast
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    Are there any other new ideas for this problem?

    My phone also has this issue. Currently running V10, and a batterypull fixes it for 1 view of an email, but after that, the link disappears again until the next battery pull.

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    RIM has been having some outages through the different parts of North America since the evening of the 16th. It effected quite a few people, apps not downloading, links not opening and such. Its finally starting to smooth out.
    http://i1014.photobucket.com/albums/...techBanner.jpg
    Seek The Final Victorywned2:

    Remember If Someone Helps You Hit The "Thank You" Icon :buttkick:

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    I was having the same issue earlier, but now I am able to access things that were not available. I was activating a 8330 warranty phone, the third one, and thought I had another bad phone.

    Gotta love BBOS for the updates
    Running Apps: Tether, QuickLaunch, Addictive Tower Defense, BerryWeather 2.0, BerryBuzz, Druglord Wars, QuickPull, PBA Bowling 2, BuzzOff, eBay, Facebook, BBOS Alert

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    I've been having the same problem off and on now since I loaded .328. I've pretty much given in to it until the next build to see if there is a fix for it. When it does crap out on me, all I have been doing is copying the link and pasting it into the address bar on the browser.

  18. #18
    Corey Darling is offline BlackBerryOS Enthusiast
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    Just loaded Lyrc's .351 hybrid.. issue is still there. major pain :crazy:

    Back to .230/.323 for me.. again

  19. #19
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    I also have the same problem. To resolve it I just copy the link and paste into the browser. Annoying though

  20. #20
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    Quote Originally Posted by jlevy73 View Post
    I also have the same problem. To resolve it I just copy the link and paste into the browser. Annoying though

    Same here...

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