Page 1 of 4 123 ... LastLast
Results 1 to 8 of 32

  1. #1
    beachbunnimom's Avatar
    beachbunnimom is offline BlackBerryOS Inspired
    Join Date
    Mar 2009
    Location
    Orange County, CA
    PIN
    wheel
    Device
    Storm 2
    OS
    who can keep up...
    Posts
    105

    Exclamation Help! Dropped my Storm in the can!

    Ok. Somehow, I managed to drop my storm on the toilet. :17:

    Battery immediately came off and I dried it the best I could. I have the red square-o-death in the battery compartment.

    Phone is turned on, and it is ringing when I call I call it, and it is alerting me of emails. The LED light is on, but there IS NOOOOO SCREEN!! :cussing:

    So, my question is, what should I do? I have insurance, but don't I still need to pay for a replacement? Verizon. Is there some good lie I can give Verizon to tell them the phone is defective so they will give me a new one? Had it since February. Anyone know how to fake the red square, and make it white again? Will the techs there scratch it and see if I painted it? Will they open the phone and find water? Is there a way to open the phone and dry it out without voiding my warranty?

    What is your experience with Verizon insurance?

    Anyone have an extra Storm 2 sitting around that I can "borrow"? **Wink, Wink" :09:



  2. #2
    Rellims's Avatar
    Rellims is offline BlackBerryOS Fanatic Follow Rellims On Twitter
    Join Date
    Mar 2009
    Location
    Denver
    PIN
    EAPPLE...Y
    Device
    9550
    OS
    5.0.whatever is newe
    Posts
    1,102
    Try putting it in a Ziploc bag (or sealed container) full of rice for 24 hours. That will dry it out the best. Insurance wont cover water damage period and yes they will see it was damaged. Better off to say it was stolen to get insurance to cover it (if that's what you want to do). There is a solid chance that the rice trick will help out a lot.
    Last edited by Rellims; 10-25-2009 at 11:23 AM.

  3. #3
    catstide's Avatar
    catstide is offline BlackBerryOS Fanatic
    Join Date
    Mar 2009
    Location
    bama
    PIN
    what's tha
    Device
    DROID
    OS
    2.0
    Posts
    1,210
    fill out your insurance form online...pay 50 bucks and get your new phone in the mail probably tomorrow



  4. #4
    catstide's Avatar
    catstide is offline BlackBerryOS Fanatic
    Join Date
    Mar 2009
    Location
    bama
    PIN
    what's tha
    Device
    DROID
    OS
    2.0
    Posts
    1,210
    Quote Originally Posted by Rellims View Post
    Try putting it in a Ziploc bag (or sealed container) full of rice for 24 hours. That will dry it out the best. Insurance wont cover water damage period and yes they will see it was damaged. Better off to say it was stolen to get insurance to cover it (if that's what you want to do). There is a solid chance that the rice trick will help out a lot.
    insurance does cover water damage...any damage for that matter...even loss or theft

  5. #5
    wolvrne1 is offline BlackBerryOS Inspired
    Join Date
    Jul 2009
    Location
    where it is warm...
    PIN
    TO Beans & Rice
    Device
    Storm 9530
    OS
    its a hybrid.. fuel efficient
    Posts
    227
    Quote Originally Posted by beachbunnimom View Post
    Ok. Somehow, I managed to drop my storm on the toilet. :17:

    Battery immediately came off and I dried it the best I could. I have the red square-o-death in the battery compartment.

    Phone is turned on, and it is ringing when I call I call it, and it is alerting me of emails. The LED light is on, but there IS NOOOOO SCREEN!! :cussing:

    So, my question is, what should I do? I have insurance, but don't I still need to pay for a replacement? Verizon. Is there some good lie I can give Verizon to tell them the phone is defective so they will give me a new one? Had it since February. Anyone know how to fake the red square, and make it white again? Will the techs there scratch it and see if I painted it? Will they open the phone and find water? Is there a way to open the phone and dry it out without voiding my warranty?

    What is your experience with Verizon insurance?

    Anyone have an extra Storm 2 sitting around that I can "borrow"? **Wink, Wink" :09:

    Hey Beachbunnimom - there should be a water indicator on the battery and in the battery compartment of the phone, if that is red or pink then you are going to have a hard time selling the fact that there is no "liquid damage" to the handset. If both test strips are still white then you might be able to make a case with the store. First n foremost what I would advise you to try is to put your phone w/o battery into a cup (or bag) of rice, sometimes not always the rice will pull the moisture from the phone and it might actually come back. Give that a try and see what happens but more important check your liquid indicators to see if the color has changed. hope this helps n good luck..



  6. #6
    Rellims's Avatar
    Rellims is offline BlackBerryOS Fanatic Follow Rellims On Twitter
    Join Date
    Mar 2009
    Location
    Denver
    PIN
    EAPPLE...Y
    Device
    9550
    OS
    5.0.whatever is newe
    Posts
    1,102
    Quote Originally Posted by catstide View Post
    insurance does cover water damage...any damage for that matter...even loss or theft
    I've personally been denied for water damage 2x with 2 different phones by VZW...unless they changed a policy or something in the past 6 months.

  7. #7
    catstide's Avatar
    catstide is offline BlackBerryOS Fanatic
    Join Date
    Mar 2009
    Location
    bama
    PIN
    what's tha
    Device
    DROID
    OS
    2.0
    Posts
    1,210
    Quote Originally Posted by Rellims View Post
    I've personally been denied for water damage 2x with 2 different phones by VZW...unless they changed a policy or something in the past 6 months.
    your talking about warranty....insurance will cover it

  8. #8
    jnepsa's Avatar
    jnepsa is offline BlackBerryOS Wizard
    Join Date
    Apr 2009
    Location
    ohio
    PIN
    ch me then
    Device
    9550 Storm 2
    OS
    5.0.0.428
    Posts
    4,387
    Call assurion not vzw (assurion is the ins company) they can do all the looking up and everything on their end.. i dont have the number handy.

Page 1 of 4 123 ... LastLast

Tags for this Thread

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •