Help! Dropped my Storm in the can!

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Originally Posted by jnepsa

Call assurion not vzw (assurion is the ins company) they can do all the looking up and everything on their end.. i dont have the number handy.

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assurion is 888-881-2622 or faster at phoneclaim.com

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Originally Posted by jnepsa

Call assurion not vzw (assurion is the ins company) they can do all the looking up and everything on their end.. i dont have the number handy.

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easier to do it online

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Originally Posted by catstide

your talking about warranty....insurance will cover it

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Well that sucks when the tour was being released I used my upgrade for my wife's phone because it got wet 2 days before the launch and I didn't try because of that. And I totally had insurance on the phone. :aargh4::duh:

Contrary to popular belief, insurance does cover water damage. Also, for the most part, you have to have 2 of your 3 liquid indicators set off before a representative will force you to do insurance.

My recommendation, TAKE IT INTO VZW. If they say that it's water damaged, give a little push back and deny it. If they fold and give you a warranty replacement, CONGRATS! Otherwise, take the Asurion phone number and get your overnighted equipment for your deductible and consider it a good try.

G'luck.

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Originally Posted by wolvrne1

assurion is 888-881-2622 or faster at phoneclaim.com

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Quote:

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Originally Posted by catstide

easier to do it online

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thanks for the number, and ya know some of us still like to talk to ppl lol :laugh2:

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Originally Posted by paymentd

Contrary to popular belief, insurance does cover water damage. Also, for the most part, you have to have 2 of your 3 liquid indicators set off before a representative will force you to do insurance.

My recommendation, TAKE IT INTO VZW. If they say that it's water damaged, give a little push back and deny it. If they fold and give you a warranty replacement, CONGRATS! Otherwise, take the Asurion phone number and get your overnighted equipment for your deductible and consider it a good try.

G'luck.

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Nothing against you paymentd but she mentioned the watermark on the phone in the battery area is bad... vzw will replace if it was only the battery but if even one marker on the phone is faded they will not, not anymore any how..

Go for the bag of rice trick..... Give it 24hrs BUT DON'T TURN IT ON!

P.S. Leave the hair-dryer alone as well! :D

P.P.S. I hope the can was fresh!

WOW!!
Talk about a great response!! Yes, the can was clean. I had the phone in my waste band and I bent over to pick up my daughter who was about to stick her hands in it.

I did not try the hair dryer, though I thought of it. I've never heard the rice trick. May just do the trick! Thanks for that great advice!!

If that fails, I will do the store, and then insurance. Where is the 3rd water marker? Battery, 1; battery compartment, 2; and 3?

I WISH they would swap it for a Storm 2, but I know Verizon......

if you had the phoine for under a year you can get it replaced for free, i know cause i did just that.