That is the BEST CUSTOMER SERVICE EVER!!!they are shipping me out a new one today. I also bought mine on Ebay and i told them that, and they said that was no problem!!!Too bad all businesses are not like that.
I also picked up a case on Ebay a month or two ago and finally ripped the screen cover out and dremeled out the speaker and mic openings then heard about the second design. Sent an email asking about it and they told me no problem. UPS should be dropping it off this thursday. They truly are an incredible company to do business with.