Help with Camera
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Thread: Help with Camera

  1. #1
    hex
    hex is offline BlackBerryOS Noobie
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    Help with Camera

    I had OS 4.7.0.151 installed and suddenly my camera stopped working and i received this message "Could not start the camera.Close other applications. and try opening the camera again". I reset the device, removed the battery etc... and nothing happened.
    Then I installed OS 5.0.0.230 and the camera starts but i only see "noise" on the screen and if I try to take a picture the phone restarts.

    I hope someone can help me with this issue.






  2. #2
    Antoniof3's Avatar
    Antoniof3 is offline BlackBerryOS Enthusiast Follow Antoniof3 On Twitter
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    When you loaded 230 did you wipe the phone prior or did you do 230 over 151?
    If you did not wipe, I suggest you backup your data and apps then do a full wipe and reload 230 from scratch.

  3. #3
    Antoniof3's Avatar
    Antoniof3 is offline BlackBerryOS Enthusiast Follow Antoniof3 On Twitter
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    ... And by the way Welcome to

  4. #4
    socal59's Avatar
    socal59 is offline BlackBerryOS Friend
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    I had the same thing happen to a 8310. If a wipe and reload do not fix the problem I believe you have a hardware issue.

    Resource Center:cool2:


    Click on the[SIGPIC][/SIGPIC]to thank a member for their post

  5. #5
    nyckid is offline BlackBerryOS Friend
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    I have the same issue with my daughters storm. I have wiped 3 times installed 2 new hybrids and its the same my only conclusion is its a hardware issue. Im going to verizon with it today.

  6. #6
    hex
    hex is offline BlackBerryOS Noobie
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    Damn!

    My phone has no warranty anymore.

  7. #7
    markdental's Avatar
    markdental is offline BlackBerryOS Gifted
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    Wirelessly posted

    Yeah. Sounds hardware related to me. Sorry.

  8. #8
    jnepsa's Avatar
    jnepsa is offline BlackBerryOS Wizard
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    just to let people know having this problem... check out this thread http://www.blackberryos.com/forums/b...ghlight=camera as well I had to get this phone replaced due to this.. I tried a ton of things nothing worked.

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