Vista 32 laptop not seeing Phone
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  1. #1
    Striker951's Avatar
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    Vista 32 laptop not seeing Phone

    My laptop recognizes my SD card but doesn't see the BB anymore. DM see's
    it but BBSAK doesn't see it. Before when I plugged it in I would get two drive letters now I only get one for the SD card. What happened?




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    Hang on a sec Striker, looking for a 3rd party app we have that will fix that

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    I know there is an app that fixes the problem when the computer doesn't see the Sd card as a drive but I don't know of one the fixes the problem of the computer not seeing the phone.

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    Quote Originally Posted by Striker951 View Post
    I know there is an app that fixes the problem when the computer doesn't see the Sd card as a drive but I don't know of one the fixes the problem of the computer not seeing the phone.
    Uninstall your desktop manager, reboot and reinstall, sounds like you corrupted a usb driver.

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    Quote Originally Posted by cruznthru View Post
    Uninstall your desktop manager, reboot and reinstall, sounds like you corrupted a usb driver.
    OK,will do. Thanks

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    BlackBerry is not detected as a USB Mass Storage Device

    Quote Originally Posted by Striker951 View Post
    OK,will do. Thanks
    Striker, if that doesn't fix it visit this link

    BlackBerry Hotfix

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    Striker another thing to add to cruz is if you are on a 5.0 os on your phone.. go options>applications>core>set all permissions to allow

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    Wirelessly posted

    Quote Originally Posted by cruznthru
    Quote Originally Posted by Striker951 View Post
    I know there is an app that fixes the problem when the computer doesn't see the Sd card as a drive but I don't know of one the fixes the problem of the computer not seeing the phone.
    Uninstall your desktop manager, reboot and reinstall, sounds like you corrupted a usb driver.
    Thanks, that did the trick.

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