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  1. #9
    Join Date
    Jul 2009
    Location
    NY
    PIN
    up
    Device
    Storm 9550
    OS
    Stock 5.0.0.320
    Posts
    330
    Does the screen not waking up happen every time u press it or just once in a while? If it's once in a while, then it's a known issue. Sometimes as the screen is going dead, u press the screen or the button the screen becomes active but doesn't display anything until u few mins later.



  2. #10
    Join Date
    Oct 2009
    Device
    storm 9530
    OS
    5.0.0.230
    Posts
    11
    I'm not sure if I can still return it. It's been almost a year. I have the insurance but never used it. How does that work?

  3. #11
    Join Date
    Apr 2009
    Location
    Charlotte
    Device
    Bold 9930
    OS
    7.0.0.353
    Posts
    701
    sounds just like the device has gone bad. Are you eldigable for a upgrade?



  4. #12
    Join Date
    Oct 2009
    Device
    storm 9530
    OS
    5.0.0.230
    Posts
    11
    Not yet. May use my wife's upgrade on a tour. Undecided

  5. #13
    Join Date
    Mar 2009
    Location
    Schenectady, NY
    Device
    Motorola Droid
    OS
    Android 2.0
    Posts
    375
    It does seem that something might be wrong with the capacitive sensor. Let me, however, ask you a seemingly stupid question. Do you have calluses of any sort on your fingertips? (mine do from glucose testing) - sometimes if I try and use the callused part of my fingertip on the screen, it doesn't want to respond.

    Same thing if your fingertips are cold, I was out walking tonight and was trying to turn the video light on (the lady dropped her cellphone) and couldn't get the screen to respond. It was about 35 outside.

    Just a couple of things to think about since the problem seems so sporadic. If the capacitive sensor were going bad, i'd think it would happen all the time; or across the entire screen area.



  6. #14
    Join Date
    Oct 2009
    Device
    storm 9530
    OS
    5.0.0.230
    Posts
    11
    Quote Originally Posted by Dave12308 View Post
    It does seem that something might be wrong with the capacitive sensor. Let me, however, ask you a seemingly stupid question. Do you have calluses of any sort on your fingertips? (mine do from glucose testing) - sometimes if I try and use the callused part of my fingertip on the screen, it doesn't want to respond.

    Same thing if your fingertips are cold, I was out walking tonight and was trying to turn the video light on (the lady dropped her cellphone) and couldn't get the screen to respond. It was about 35 outside.

    Just a couple of things to think about since the problem seems so sporadic. If the capacitive sensor were going bad, i'd think it would happen all the time; or across the entire screen area.
    no, i don't think that is the problem. i live in hawaii and it never gets that cold. i thought about the humidity, but it happens even when its not humid.

  7. #15
    Join Date
    Sep 2009
    Location
    Atlanta, GA
    PIN
    on pluto...available upon request
    Device
    9550/9700
    OS
    5.0.0.983, OS 6.0.0.344
    Posts
    176
    Quote Originally Posted by hvymtlman View Post
    I'm not sure if I can still return it. It's been almost a year. I have the insurance but never used it. How does that work?
    take the phone back to a verizon store and dont even use your insurance. you have one year warranty from purchase . i believe with insurance you would have to pay still? but i never get insurance on phones.

  8. #16
    Join Date
    Oct 2009
    Device
    storm 9530
    OS
    5.0.0.230
    Posts
    11
    Quote Originally Posted by rookietrader View Post
    take the phone back to a verizon store and dont even use your insurance. you have one year warranty from purchase . i believe with insurance you would have to pay still? but i never get insurance on phones.

    thanks. i actually went to a verizon store today, i think i'm going to return it.
    do you think i need to reinstall .148 before returning?

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