-FIX- BlackBerry Storm not detected as a USB Mass Storage Device when connected
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Thread: -FIX- BlackBerry Storm not detected as a USB Mass Storage Device when connected

  1. #1
    DABAUM's Avatar
    DABAUM is offline BlackBerryOS Friend
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    -FIX- BlackBerry Storm not detected as a USB Mass Storage Device when connected

    I had to replace my Storm a few days ago due to a faulty speaker and the replacement Storm would not connect to my computer as an additional drive. It would connect thru DM and BBSAK just fine, but I could not access info on the SD Card. Went back to the store w/my laptop and 2 more FRU's would not work BUT 5 other Blackberry's as well as the techs would connect just fine. Long story short, a tech from RIM sent us this link, View Document and as soon as I ran it my Storm worked just fine. FYI, this problem happened on 4.7.0.148, 5.0.0.230 as well as 5.0.0.238H reguardless of how it was installed/wiped etc. I hope this can help anyone if they are experiencing this issue.




  2. #2
    sunkast Guest
    Thanks for the info.

  3. #3
    Kandriahn is offline BlackBerryOS Friend
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    Thanks DABAUM!

    Great info and welcome to !!!

  4. #4
    bbcrackman's Avatar
    bbcrackman is offline BlackBerryOS Grand Master
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    First and foremost welcome to BlackBerryOS.com!!! We look forward to seeing you in the forums!!!

    Thanks for the tip and thanks for enduring the never ending hold time to get this info. Glad you got your device working correctly!
    Last edited by bbcrackman; 10-09-2009 at 12:51 AM.

  5. #5
    bb9530 is offline BlackBerryOS Inspired
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    My device had this issue. Thanks a lot

  6. #6
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    grayzweb is offline BlackBerryOS Friend
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    Thanks, I had this issue as well, and could not figure out why. Works great now

  7. #7
    bb9530 is offline BlackBerryOS Inspired
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    I did that some time but it 's still not working now.

  8. #8
    jerrygonguitar's Avatar
    jerrygonguitar is offline BlackBerryOS Inspired
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    Wirelessly posted

    I wish I knew about that a couple of weeks ago. Same thing happened to my refurb and it drove me nuts not being able to download my Grateful Dead to my Storm. At least Verizon sent me another one and no issues since.
    "The bus came by and I got on that's when it all began"

  9. #9
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    Thank you!

    I've had this issue for months. My phone is now working correctly! Rep for you.

  10. #10
    ail32 is offline BlackBerryOS Noobie
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    going to try it now... thanks

  11. #11
    ail32 is offline BlackBerryOS Noobie
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    :hail::hail::hail::hail::hail:THANK YOUUUU!!!!!!!!!! now if anyone has any ideas on why it randomly connects and disconnects from anything i plug it into

  12. #12
    risk116's Avatar
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    my question is why does it not connect to the desktop program or it takes me a few times to try to connect before it actually connects any one know or have had this problem>?

  13. #13
    sunkast Guest
    Quote Originally Posted by risk116 View Post
    my question is why does it not connect to the desktop program or it takes me a few times to try to connect before it actually connects any one know or have had this problem>?
    Have you tried a battery pull? Really could be any number of things.

  14. #14
    jsanta11's Avatar
    jsanta11 is offline BlackBerryOS Enthusiast
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    Thank you.. Problem fixed...
    Storm 9550
    New Vzw Customer

  15. #15
    Mines_01's Avatar
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    Had the same problem on that past 2 9530's (that actually made it home), thanks for the info.
    Got root? >#

  16. #16
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    Thanks for the tip...my device had the issue and I just worked around it, but it is nice having access to the SD card again.
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