Thread: QuickLaunch Device Reset "FIX" for os .230

I think I've found a fix for the device reset option in QuickLaunch!

1. Make sure all permissions are set to allow in QL

2. Make sure all permissions are set to allow in email settings.

Options>Applications>select Core from the drop down menu>click on Email Setup Applications>set all permissions to allow>Save.

At this point I was able to reset my device from the QL options, and I haven't been able to do that for a month since installing OS 5.0.xxx.

I am on my third reset and have not had any error messages!

I'm a happy camper!!! I hope this works for others as well!!

Originally Posted by naillady_1

I think I've found a fix for the device reset option in QuickLaunch!

1. Make sure all permissions are set to allow in QL

2. Make sure all permissions are set to allow in email settings.

Options>Applications>select Core from the drop down menu>click on Email Setup Applications>set all permissions to allow>Save.

At this point I was able to reset my device from the QL options, and I haven't been able to do that for a month since installing OS 5.0.xxx.

I am on my third reset and have not had any error messages!

I'm a happy camper!!! I hope this works for others as well!!

Great find thank you.:hail:

Doesn't work for me. All my permissions are set to allow and I still can't reset

Originally Posted by Natemz

Doesn't work for me. All my permissions are set to allow and I still can't reset

Highlight quick launch, hit blackberry key, click on edit default permissions I put all mine to allow and quicklaunch reset works.

I hope I haven't unlocked too much.

I had QL set to allow all permissions, it was the email settings that made the differance for me!

Originally Posted by naillady_1

I had QL set to allow all permissions, it was the email settings that made the differance for me!

All mine were already on allow

Originally Posted by Natemz

All mine were already on allow

Try this.....delete the reset option in QL . Double check settings in both QL and email settings, make sure to save after setting all to allow. Battery pull, then set up the reset option in QL and try it again.

Originally Posted by basilb

Great find thank you.:hail:

Your Welcome, glad it worked for you. I was hoping it would for all Storm users, but that may not be the case! :17:

I swear I tried this trick yesterday and changed all the settings to allow and it didnt work. Today i went to see if the changes were still there and they had gone back to default. I changed them again and it worked. Go figure.

worked for me. thanks

They are all on allow here and it never worked ... besides I can't see how email setting would help QL to reset the device but if it worked for some people I guess was a great find ... TO BAD IT DOESN'T WORK FOR ME -_-

Wirelessly posted

It's weird cause I have not had any problem with "reset device" in quicklaunch. The only time mine acts up is if I cancelled the a reset which would then create an app called reset. It won't work until I delete this app & do a hard battery pull. I'd say check to see if you have a app name reset, delete it & do a battery pull.

Doesn't work for me either

But glad to see it is working for other as well, great job Shelly :35:

Just won't work on mine.....Frustrating but I can wait for a fix - Memory Eye works but can't set to open with QL.

Works fine for me........but I had to do 2 battery pulls....first!!

Thanks!!

Originally Posted by Bryan

Doesn't work for me either

But glad to see it is working for other as well, great job Shelly :35:

Thanks Bryan, I was hoping this would be helpful to more people. However it seems to be a random fix for only a few of us! Bummer!!!!

It is not working for me after two battery pulls(and making sure all permissions are set to allow)...I'm going to delete and redownload. Any other suggestions?

Originally Posted by naillady_1

Thanks Bryan, I was hoping this would be helpful to more people. However it seems to be a random fix for only a few of us! Bummer!!!!

Random is the WORD here...QL did not work for me and I tried numerous times because QL would be the easiest way to do a soft reset. One day I tried it again...and it worked !! I could not ever tell anyone what I did..because I don't think I did anything..but it's working now...consistantly:Eyecrazy:

Really weird...really !!!mfg:

You might think that this is NUTZ!! But try it first, because I recreated this 3 times with the same result.

Go to App World and download app "Quick Search with Google" ( it's free )...after its installed on your phone try Reset Device with QuickLaunch, and see if it works. Also, on every reset "Quick Search w/ Google" will have to be restored...just click it and press RESTORE button when it presents itself...and when it restores...your homescreen (BerryWeather icon) restores also. Crazy you say?? Well I deleted "Quicksearch Google" and my reset device on QuickLaunch stopped working...put it back, and it worked again...did that 3 times withe the same result.

Try it....it's free, and I would LOVE to know it's not just me !!:crazy::crazy:

Originally Posted by Orio

You might think that this is NUTZ!! But try it first, because I recreated this 3 times with the same result.

Go to App World and download app "Quick Search with Google" ( it's free )...after its installed on your phone try Reset Device with QuickLaunch, and see if it works. Also, on every reset "Quick Search w/ Google" will have to be restored...just click it and press RESTORE button when it presents itself...and when it restores...your homescreen (BerryWeather icon) restores also. Crazy you say?? Well I deleted "Quicksearch Google" and my reset device on QuickLaunch stopped working...put it back, and it worked again...did that 3 times withe the same result.

Try it....it's free, and I would LOVE to know it's not just me !!:crazy::crazy:

Yep, it works!