I swear I tried this trick yesterday and changed all the settings to allow and it didnt work. Today i went to see if the changes were still there and they had gone back to default. I changed them again and it worked. Go figure.
They are all on allow here and it never worked ... besides I can't see how email setting would help QL to reset the device but if it worked for some people I guess was a great find ... TO BAD IT DOESN'T WORK FOR ME -_-
It's weird cause I have not had any problem with "reset device" in quicklaunch. The only time mine acts up is if I cancelled the a reset which would then create an app called reset. It won't work until I delete this app & do a hard battery pull. I'd say check to see if you have a app name reset, delete it & do a battery pull.