Help..cannot open attachment

I have problem upgrading the OS, Reinstall everything from scratch.

But now I cannot open Word/Excell/Power point attachment from email.

the error message is "More request cannot be completed. Service book information not found"

I have wordToGo, SheetToGo and SlideShowToGo installed ini my 9500

What should I do to correct the problem?

thanks to you all in advance for your help !!

Quote:

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Originally Posted by eddy

I have problem upgrading the OS, Reinstall everything from scratch.

But now I cannot open Word/Excell/Power point attachment from email.

the error message is "More request cannot be completed. Service book information not found"

I have wordToGo, SheetToGo and SlideShowToGo installed ini my 9500

What should I do to correct the problem?

thanks to you all in advance for your help !!

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The first thing you should try doing is resending service books through your service providers site. Sounds like you do not have the service books and as a result not allowing you to open attachments.