That is correct and dont be sorry. This is the beginning of your blackberry addiction and we are glad to be here to help.
Now go to Options/Advanced Options/Applications/Highlight the "Phone" app, do not click/BB Botton/Edit Permissions and change each one to allow, save and exit. Now Highlight the QuickPull Lite, do not click/BB Button/ Disable Compatibility Mode. This may be how it is set now, if it is you will have the choice to Enable Compatibility, you dont want to do that. Now exit all the way and you should be good.