Anymanusa, from what you are saying, it does sound more like an issue on vzw end (ie the setting, etc). Another suggestion I have is you might want to try either 18.104.22.168 or 22.214.171.124 OS for the storm. I have had the best luck and reception with 5.0 radios. 126.96.36.199 has a random reboot issue, although I think it's more 3rd party app related...and 188.8.131.52 has a non working camera. If you are willing to sacrifice camera, you gain nice new features like threaded sms, flick scrolling and great performance. I have ran both of those and .140 performed well for me. .191 is the best because of features, although camera is a downer. I really hope this helps as I know how frustrating an improperly working phone can be.
I have to restate this.. this is more than likely not a software issue or anything to do with os... The OP said he got his phone replaced... 95% of the time this is due to not having the pin number on the BIS account changed.. I am not yelling or anything like that, just before we have this user redo his entire phone I think it could be fixed with a simple phone call to have that pin number updated
:banana::banana:BACK IN BUSINESS!!!!:banana::banana:
I had to spend another 30 minutes on the phone with a tech after I got a text from verizon saying the issue had been resolved, but basically the problem was registration confusion at Blackberry itself... too many phone switches in a short amount of time and they couldn't keep everything straight!