I have had instances where my Outlook folders have shown up in the View Folders but I am not on a BES so there was no email in any of the folders.
Originally Posted by toytooii
I would then open DM, go to Backup and Restore > Advanced and let it load. Under Device Databases on the right hand side, scroll down to Folders, highlight it and select Clear.
I have done this before with existing email on my BB and it has only deleted the folders that I did not want (or need). When I performed the clearing, I had 216 folders on my BB. I now have 1. I presently only have 2 email accounts on my BB.
Suggest doing a backup before attempting just in case.
Less of of a n00b than yesterday