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  1. #9
    Join Date
    Jul 2009
    Location
    Langley BC Canada
    PIN
    ch me. I must be dreaming.
    Device
    Bell Mobility Storm 9530
    OS
    Changes weekly
    Posts
    159
    Quote Originally Posted by toytooii View Post
    OK - now I see what you're referring to. Well, if it's of any comfort, I have 13 Inboxes on mine....all with nothing in them (I always delete messages, both outgoing and incoming). Could it be these represent remnants from old email accounts created and than deleted? I've done that several times when installing the many OS's over the months. I wonder if they come back with the service books? Anyway, you are correct....apparently no way to get rid of them.
    I have had instances where my Outlook folders have shown up in the View Folders but I am not on a BES so there was no email in any of the folders.

    I would then open DM, go to Backup and Restore > Advanced and let it load. Under Device Databases on the right hand side, scroll down to Folders, highlight it and select Clear.

    I have done this before with existing email on my BB and it has only deleted the folders that I did not want (or need). When I performed the clearing, I had 216 folders on my BB. I now have 1. I presently only have 2 email accounts on my BB.

    Suggest doing a backup before attempting just in case.



  2. #10
    Join Date
    Apr 2009
    Location
    So. Jersey / Philly region
    Device
    Storm 9530
    OS
    Lyricidal Hybrid .705 v2 (.591-based)
    Posts
    164
    Thanks acme anvil - just tried using DM to clear the Folders as you suggested and it took care of the problem. Most excellent! Thanks.

  3. #11
    Join Date
    Apr 2009
    Device
    Storm 9530
    OS
    .419/.692 Hybrid by Lyricidal (Shrunk)
    Posts
    510
    Great! Thanks...Taking the same route!
    Edit - That worked perfectly! Thanks Acme Anvil!
    Last edited by toytooii; 09-01-2009 at 03:36 PM.



  4. #12
    Join Date
    Jul 2009
    Location
    Langley BC Canada
    PIN
    ch me. I must be dreaming.
    Device
    Bell Mobility Storm 9530
    OS
    Changes weekly
    Posts
    159
    Quote Originally Posted by ktklein View Post
    Thanks acme anvil - just tried using DM to clear the Folders as you suggested and it took care of the problem. Most excellent! Thanks.
    Quote Originally Posted by toytooii View Post
    Great! Thanks...Taking the same route!
    Edit - That worked perfectly! Thanks Acme Anvil!
    Glad to help. First time I have been able to contribute a working solution. That's the great thing about BBOS - everyone helping everyone.

  5. #13
    Join Date
    Aug 2009
    Location
    Sarasota, Florida
    PIN
    Just Ask!
    Device
    Tour 9630
    OS
    4.7.1.40
    Posts
    57

    Post Extra Folder

    Quote Originally Posted by ktklein View Post
    This may seem a weird question, but I'll ask anyway...

    I have three email addresses associated w/my Storm: 9530, Home & Work

    I realize when I choose VIEW FOLDERS that three inboxes makes sense because there are three email accounts on the phone. However, there is a 4th one, nothing is in it and I do not know how to tell with what it is associated, if anything. When I log into the VZW BIS site, I confirmed only three email accounts are setup and active.

    How can I determine what the 4th one is and if I want to, how can I get rid of it? I've tried wiping all email on the phone and doing a QuickPull but it's still there. Any ideas or suggestions?

    Thanks,
    Kevin

    Afterthought: could the 4th one be the Messages button that allows all items: All Emails, SMS, MMS, Missed Calls, etc. to be seen in one listing/location?
    I also agree Kevin that it could be the catch all folder as you put it for messages since you obviouly have your folders separated to view your seperate emails.

    If I were you I would just move it into your applications folder andleave it there and even if you want to take one more step hide it in there.

    Anytime you answer an email or acknowledge it anyway the star goes away so you would not have to worry about this folder anyway.

    Hope this helps.



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