Thread: OS 5.0.0.140 Backup and Restore Problems

I have been following and learning this OS with so many others and today I wanted to complete a backup to save my theme changes, etc. Well I found out that 5.0 is not fond of backups or restoring a backup. Has anyone else tried this and if so what was your experience?

The first thing that occurred during the backup was a theme error which allowed me to click "ok" and continue with a sucessful backup. I then tried to restore from a backup made the day 5.0 was released (the one I made before installing 5.0) since my calendar events had been moved from my default email to an unnamed default folder. When I chose this restore point it went through the normal channels but in the end there was and error posted. Everything seemed to back up but all of my icon locations in my theme were back to the default and the calendar was blank.

I wanted to share this info for anyone who has not tried a backup as of yet and for our hybrid experts to give them some insite on more potential challenges with this leaked OS.

I have backed up twice and had no issues. I am not to sure why your DM is giving you a problem. If I learn of anything I will be sure to post back on your situation.

Hey Storm
One of the first things I did after installing the 5.0 OS was to do a backup. I have 2 backups on my PC since. Both times I have had no instances.

Are you using 5.0 Desktop Manager?

Wirelessly posted

Storm5150, I am really sorry to hear of issues. My back up/restore process went flawlessly a few times with 5.0. Although, I can say that sometimes errors do occur. What you described with theme settings, etc, has happened to me before and it was unpredictable and at no specific OS. Even on same OS, one time would be fine and the other all messed up. I wonder if there is a glitch in DM still. I would suggest clearing your browser cache, restart pc, reboot phone and back up again.

Originally Posted by MePascal

Hey Storm
One of the first things I did after installing the 5.0 OS was to do a backup. I have 2 backups on my PC since. Both times I have had no instances.

Are you using 5.0 Desktop Manager?

Yes, I downloaded the first 5.0 and updated it through the prompt a day later as others indicated after the Tour release. I even did a backup without my SD card since I had received an error with the card and it wanted to scan and repair my SD card which I allowed and it stated was sucessful, this is odd since I back up every couple of days and have never had a problem until today

Originally Posted by olta777

Wirelessly posted

Storm5150, I am really sorry to hear of issues. My back up/restore process went flawlessly a few times with 5.0. Although, I can say that sometimes errors do occur. What you described with theme settings, etc, has happened to me before and it was unpredictable and at no specific OS. Even on same OS, one time would be fine and the other all messed up. I wonder if there is a glitch in DM still. I would suggest clearing your browser cache, restart pc, reboot phone and back up again.

Thanks Olta I normally do the cache clear since I have seen that error plenty of times in the past but something I haven't thought about is the newly aquired SIM Card error I have seen with 5.0 that other 4.7 OS's and hybrids didn't have, I wonder if that is creating a conflict.

Well, so after the feedback received, which I greatly appreciate I did a 3rd backup that went through fine, as did one other. I then restored the newest backup for the first time with success. Here is the new thing I have not encountered in the past. When you guys have backed up and restored with OS 5.0 does it immediately want to conduct a reboot. I get this screen every time I do a restore. Your thoughts?

Originally Posted by Seanren78

I have backed up twice and had no issues. I am not to sure why your DM is giving you a problem. If I learn of anything I will be sure to post back on your situation.

Thanks Seanren78 I greatly appreciate it, I have never had a problem in the past other than the first time we all learned the cache problem and need to clear it before a backup but since then no problem. The restorations have really been the problem more than the backups.

Wirelessly posted (Storm 9530)

I have never had that happen..in the future if you ever encounter an error you should go to the advanced restore and load them one at a time. It takes longer but I was able to recover everything this way and find where the error lied.

Wirelessly posted (Storm 9530 )

Again Storm, I have not experienced your circumstances. I would not get discouraged about your findings.

Originally Posted by P3Designs

Wirelessly posted (Storm 9530)

I have never had that happen..in the future if you ever encounter an error you should go to the advanced restore and load them one at a time. It takes longer but I was able to recover everything this way and find where the error lied.

Sounds good, never heard or tried that but will keep it in mind, thanks

Originally Posted by MePascal

Wirelessly posted (Storm 9530 )

Again Storm, I have not experienced your circumstances. I would not get discouraged about your findings.

Brother, I haven't either until today, in the past was smooth sailing, backup and rarely restore from a backup. Not getting discouraged at all, I am thankful to say, Bring on a brick since I don't fear them anymore, piece of cake to unbrick these phones. Just odd what I noted today. I want to thank everyone for their input and assistance, this is a new one for me but I'll figure it out, downgrading is not an option Since I know BBC will release a hybrid in no time to fix all our problems