Thread: NO BBM ON 5.0.0.140 -- and new BBM wont intsall HELP

Originally Posted by oilman

Yeah, it shows that its installed (the old BBM) but I don't have the icon.

Has the icon been stored in your Instant Message folder oilman?

Originally Posted by oilman

Yeah, it shows that its installed (the old BBM) but I don't have the icon.

Oh I see, look in your instant message folder.

That's where it was for me, but I reloaded everything fresh. So in my case it went where it's supposed to be.

Un-hide everything, and look in every folder.

There was one time that I had a program that showed installed in applications but was nowhere to be found.
I ended up deleting it from apps, rebooting and reinstalling it.

So worst case, it just takes you some time to get it all buttoned up. good luck.

Originally Posted by MePascal

Has the icon been stored in your Instant Message folder oilman?

Nope. Changed my theme back to Precision Zen so I would have the Instant Messaging Folder and it's not there. Would it work the same way as the new one? Could I go in and delete it, then use Loader.Exe again and add it back?

My precision zen has a IM folder and that's where I found it the first time.

Originally Posted by oilman

Nope. Changed my theme back to Precision Zen so I would have the Instant Messaging Folder and it's not there. Would it work the same way as the new one? Could I go in and delete it, then use Loader.Exe again and add it back?

If it is showing up in your application list than I would battery pull and look back into the Instant Message Folder. Every time I have installed an OS onto my devices, the BBM will default into the Instant Message folder.

Originally Posted by MePascal

If it is showing up in your application list than I would battery pull and look back into the Instant Message Folder. Every time I have installed an OS onto my devices, the BBM will default into the Instant Message folder.

Try this first.:haha:

Originally Posted by oilman

Nope. Changed my theme back to Precision Zen so I would have the Instant Messaging Folder and it's not there. Would it work the same way as the new one? Could I go in and delete it, then use Loader.Exe again and add it back?

and if that doesn't work, then yes you could do what you asked.

Ok, 5th battery pull finishing up now, we'll see.

Originally Posted by oilman

Ok, 5th battery pull finishing up now, we'll see.

You do have 5.0 OS on your device right? I just looked up at your stats and wanted to verify we all have the same info

Yeah, I just put it on there. Haven't changed info yet. BBM wasn't there and I just deleted it. I'm hoping that it will show up when i install it again.

Originally Posted by oilman

Yeah, I just put it on there. Haven't changed info yet. BBM wasn't there and I just deleted it. I'm hoping that it will show up when i install it again.

remember that when the check boxes come up, check off BBM

Still a no go guys. I'm out of options. Any other ideas?
What application modules do you have in BBM properties?

When i go into Edit Permissions, the only Application Module it lists is net_rim_qm_peer

Originally Posted by oilman

Still a no go guys. I'm out of options. Any other ideas?
What application modules do you have in BBM properties?

when you loaded it, did you use the DM or the Loader app?

Can someone look in \Research in Motion\Shared\Loader Files\9530AllLang_v5.0.0.140_P4.2.0.17 and see if you have a blackberry messenger .alx file?

Originally Posted by Neolantis

when you loaded it, did you use the DM or the Loader app?

Loader app

Should i try DM?

Originally Posted by oilman

Loader app

Should i try DM?

no

did you uninstall the internal folder from the control panel after you installed it to the pc but before you installed it to your device?

Originally Posted by Neolantis

no

did you uninstall the internal folder from the control panel after you installed it to the pc but before you installed it to your device?

Yep. It wouldn't have been somewhere in there would it?

Originally Posted by YukonCornelius

Just be sure to use the same cap letters as above. link was dead at all lower case but works just fine if typed exactly as BBCrackman said...

I am an idiot! -- I thought the link was dead man! :22:

hey oilman I had the same problem you did so I ota installed the new bbm, after I installed went to my applications list, options>applications and found that I had a 4.7 BBM and a 5.0 BBM deleted the 4.7 BBM and rebooted, been fine since let me know if you need an ota of bbm

Thanks to all who are helping on this forum, the info is straight forward and works if followed properly. Got my Storm and my g/f's Storm up and running with 5.0.0.140 and got BBM5 on them both without hassles after following these posts. Thanks again for all the help, guys!