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  1. #1
    caminator is offline BlackBerryOS Inspired
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    Connecting to DM

    I just had to do a format on my hard drive. I downloaded DM 4.7 from RIM's site and installed it. When I connect to my phone via USB cable, the computer recognized my phone, but DM doesn't. I went to options and it showed USB was selected as the way to connect, but at the bottom of DM is shows device connected: NONE. It also says Disconnected at the top left.

    Any ideas?



  2. #2
    catstide's Avatar
    catstide is offline BlackBerryOS Fanatic
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    first off i would delete 4.7 and download 5.0 then see what happens

  3. #3
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    catstide is offline BlackBerryOS Fanatic
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  4. #4
    caminator is offline BlackBerryOS Inspired
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    No go. It still isn't connecting. Another thing happening that seems weird to me...

    When I plug my phone in, the box pops up in windows that asks if I want to open the folder, etc. This shows that windows is detecting it. BUT....when I open the drives of my phone from my pc, it shows Device Memory and Media Card. There are no folders in Device Memory drive, and only a music folder in the Media Card drive. It shows all my music which is great, but I also have MANY pictures and videos on my phone. I cannot see those folders or files on my pc, but wen I check my phone they are still there.

    The drive size of the Media Card is also showing as 5.09GB. It says 5.09 Free of 5.09. That seems weird as there is stuff on the card, plus i believe it is supposed to be 8GB right?

    Any ideas?

  5. #5
    jasonfyc's Avatar
    jasonfyc is offline BlackBerryOS Fanatic
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    Wirelessly posted (storm 9530)

    Did you restart your puter after
    Install?



  6. #6
    jasonfyc's Avatar
    jasonfyc is offline BlackBerryOS Fanatic
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    Wirelessly posted (storm 9530)


    I usually will access my media stuff through

    Windows its less complicated and quicker.

    I only use the dm for program loading and

    Contact/calendar sync.

    Wow you'll have to excuse me I'm still waking up.
    Ok #1 clear all the windows stuff off your
    Screen. Go to dm icon and right click go to
    "run as administrator" assuming you restarted computer
    After dm install.
    #2 I need to read your entire post Lol
    The 5mb you saw is the remaining space out
    Of the 8 you started with.


    Goodmornin catside
    Last edited by jasonfyc; 07-18-2009 at 10:22 AM.

  7. #7
    jnepsa's Avatar
    jnepsa is offline BlackBerryOS Wizard
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    options>memory>mass storage mode support>on auto enable mass storage when conected >prompt, then say no

  8. #8
    caminator is offline BlackBerryOS Inspired
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    i restarted, yes

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