My phone is charging and I can access the drives on the phone from Computer, so it's not the USB port or the cable giving me problems. I have also used another device on this laptop, so I'm pretty certain it isn't the USB issue.
Originally Posted by ealvnv
No. No other device using DM. What i meant was I have another device connected to the USB port that is functioning fine. I'm just trying to troubleshoot the problems, and eliminating the USB port AND cable as the issue.
Originally Posted by sunkast
Wirelessly posted (Bold 9000 )
Ok seems to be issue with the drivers, try going to add remove programs on your computer, select dm and remove, then select repair, that should reinstall the drivers, once done, reastart the computer and connect the phone run dm and see what happens.
If that doesn't solve the problem we'll try a diff solution
Last edited by ealvnv; 07-18-2009 at 09:27 PM.
I did the repair...still no go.
You have your phone plugged in then looked under both Other Devices and Universal Serial Bus controllers for the driver? It should be in one or the other.
Originally Posted by caminator
Last edited by sunkast; 07-18-2009 at 09:45 PM.
I am still not able to connect, but I looked in Device Manager and it does now show a Blackberry Smartphone driver in the USB Controllers. It seems maybe we made a little ground.
Not to jump in out of left field but. Try launching DM, plug in the berry (it won't recognize right?) then do a battery pull while its connected. I have seen this solve thus issue several times in the past.
Hi Rellims. Thanks for jumping in. I can use ANYONE's assistance at this point. I have already tried that, but I'll try it again since I just reinstalled the phone drivers. Maybe it will help.
Originally Posted by Rellims
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