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  1. #17
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    Mar 2009
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    Storm2 9550
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    Quote Originally Posted by Morganizer View Post
    I'm about to leave so I'll put this up and then will be happy to expand on it later if you're not sure how to do this. You can delete the driver on your PC for your BB and then plug it in and let the PC re-recognize it and install the driver as it did on your first connection. In other words your PC will 'forget' the device and then 'learn' it fresh when you plug in. Again, leaving now happy to expand later if you're still having trouble.
    Deleting the driver sounds lke a good idea. how do I go about doing that?



  2. #18
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    Quote Originally Posted by Striker951 View Post
    Deleting the driver sounds lke a good idea. how do I go about doing that?
    On your PC's desktop, Right Click My Computer, select properties, then from the System Properties Window select Hardware. Now you will select Device Manager. In the menu tree look for Universal Serial Bus Controllers. select the plus to expand the tree. After all this is done post up how many ports you PC is showing you on this screen.

    Disconnect you BB from the PC before doing this.

  3. #19
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    Quote Originally Posted by MePascal View Post
    On your PC's desktop, Right Click My Computer, select properties, then from the System Properties Window select Hardware. Now you will select Device Manager. In the menu tree look for Universal Serial Bus Controllers. select the plus to expand the tree. After all this is done post up how many ports you PC is showing you on this screen.

    Disconnect you BB from the PC before doing this.
    I'm showing 11 items.



  4. #20
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    Quote Originally Posted by Striker951 View Post
    I'm showing 11 items.
    So looks like you have 4 USB ports correct?

  5. #21
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    That is correct.



  6. #22
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    Anyway Striker.....Plug your BB back into your PC
    Right click My Computer,select properties, then from the System Properties Window select Hardware. Now you will select Device Manager. In the menu tree look for Universal Serial Bus Controllers and select the plus to expand the tree.
    In the menu tree, under the listing Universal Serial Bus Controllers, Double click the title Blackberry Smartphone. From the Blackberry Smartphone Properties select the tab that say Driver. Now select uninstall. This will uninstall the properties that controls the way your PC detects your BB device. Your computer may want reboot. Allow it then after reboot is finished, connect your BB Device back to your PC. Your PC should reconfigure how it detects your device automatically.

  7. #23
    Join Date
    Mar 2009
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    Saturn
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    which one?
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    9900/PlayBook
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    good question
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    Wirelessly posted (Bold 9000 )

    After doing MePascal suggestion if still doesn't work go to add/remove software and highlight DM and select remove, when the window pops up select repair and continue the process that should fix the drivers.



    If any of the suggestions doesn't work, then uninstall DM reboot the pc and Re install DM, reboot the pc again and that should solve the issue
    Last edited by ealvnv; 06-28-2009 at 12:44 PM.

  8. #24
    Join Date
    Mar 2009
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    NE Ohio
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    Quote Originally Posted by MePascal View Post
    Anyway Striker.....Plug your BB back into your PC
    Right click My Computer,select properties, then from the System Properties Window select Hardware. Now you will select Device Manager. In the menu tree look for Universal Serial Bus Controllers and select the plus to expand the tree.
    In the menu tree, under the listing Universal Serial Bus Controllers, Double click the title Blackberry Smartphone. From the Blackberry Smartphone Properties select the tab that say Driver. Now select uninstall. This will uninstall the properties that controls the way your PC detects your BB device. Your computer may want reboot. Allow it then after reboot is finished, connect your BB Device back to your PC. Your PC should reconfigure how it detects your device automatically.
    Ok, i did what ou said. it found the drivers and installed them but still no drive letters. I think it sis something with the phone. I think I'm going to have to try that file from Pinstack.com you pointed me too.

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