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  1. #1
    smiler51 is offline BlackBerryOS Friend
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    BB Messenger Problem after Restoring Backup

    Hey Guys,

    how are you? I think i have a problem with a backup i created.
    Does the backup effect any BB Messenger settings?

    I never had a problem with my messenger until a two weeks ago when installing BB Crackman's version 7. I removed it and went to Lyricidal's hybrid which i removed as well now and am running straight .148 and my messenger shows red X's next to every name i want to write to. the messages go through but it takes some time. the contacts are all available but it still shows the X and delays the messages.

    My internet and everything else works fine. i have the new service books, reset the device, etc...

    Is there any connection setting for BB Messenger that gets influenced when restoring a backup which i could reset?

    Thanks!
    Last edited by smiler51; 06-20-2009 at 05:46 AM.



  2. #2
    olta777 is offline BlackBerryOS Wizard
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    Quote Originally Posted by smiler51 View Post
    Hey Guys,

    how are you? I think i have a problem with a backup i created.
    Does the backup effect any BB Messenger settings?

    I never had a problem with my messenger until a two weeks ago when installing BB Crackman's version 7. I removed it and went to Lyricidal's hybrid which i removed as well now and am running straight .148 and my messenger shows red X's next to every name i want to write to. the messages go through but it takes some time. the contacts are all available but it still shows the X and delays the messages.

    My internet and everything else works fine. i have the new service books, reset the device, etc...

    Is there any connection setting for BB Messenger that gets influenced when restoring a backup which i could reset?

    Thanks!
    Sometimes when the red X appears, that means that the contact is in bad reception area. Try ending, then opening conversation. I have had that happen but not to all the contacts. Lets see what others have to say about this...

  3. #3
    smiler51 is offline BlackBerryOS Friend
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    Already tried that. I know for sure that the persons are available though. My friends with other BB's have no problems. Just my Storm. Lol... It only happened recently though. very strange. I'm trying straight .132 now and see if it changes anything.



  4. #4
    olta777 is offline BlackBerryOS Wizard
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    Quote Originally Posted by smiler51 View Post
    Already tried that. I know for sure that the persons are available though. My friends with other BB's have no problems. Just my Storm. Lol... It only happened recently though. very strange. I'm trying straight .132 now and see if it changes anything.
    Keep us posted

    All these storms react so differently to OS!!! :lame:

  5. #5
    smiler51 is offline BlackBerryOS Friend
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    Ok, the straight OS don't change anything neither.

    That means something must happen when i restore the backup. I will reload Lyricidal's OS now again then.



  6. #6
    smiler51 is offline BlackBerryOS Friend
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    How can i completely delete Service books to install new ones?

  7. #7
    Morganizer's Avatar
    Morganizer is offline Blackberry Whore
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    Quote Originally Posted by smiler51 View Post
    How can i completely delete Service books to install new ones?
    If you truly want to delete service books you can go to options > advanced > service books and delete them from there. Then visit your carriers BIS website, login to your account, and select send service books from the menu. Not sure that's the proper solution to this problem but that is the answer to your question.

    As an alternate, you can connect with DM, go to backup/restore > advanced > scroll down to service books and clear them from there.

  8. #8
    Morganizer's Avatar
    Morganizer is offline Blackberry Whore
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    Scroll to one of your contacts with the red x and hit menu. If 'send PIN update' is shown select that option and see if that helps.

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