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  1. #9
    Join Date
    May 2009
    Posts
    2,386
    also, did you double check in options>advanced options>applications to verify whether or not bbm is actually loaded on your phone?



  2. #10
    Join Date
    Mar 2009
    Device
    Storm
    OS
    148 V7
    Posts
    19
    Bryan;
    the application loader on the DM does NOT show any BBM...Actually it only shows the apps I installed and none of the core apps.
    Think I need to Nuke DM and re-install.

    Laney,
    checked advance/options/applications....and guess what...NOT THERE...
    Not good....I think my DM is corrupted.

  3. #11
    Join Date
    Mar 2009
    Device
    Storm
    OS
    148 V7
    Posts
    19
    In the process of removing DM...Will try to re-install..keep you posted



  4. #12
    Join Date
    May 2009
    Posts
    2,386
    if you connect your phone to your pc and go to c/program files/common files/research in motion/apploader and run apploader, when the application loader wizard comes up, is blackberry messenger checked off or not? if not, you can check it and run it and apploader will install it on your phone

  5. #13
    Join Date
    Mar 2009
    Device
    Storm
    OS
    148 V7
    Posts
    19
    Laney,
    Makes sense to go back to the apploader....tried that and Houston we have a problem.
    The only thing showing in the apploader programs is my own apps and NON of the system apps.
    Did a fresh install of DM and shows the same thing..my own apps and NO system apps..
    I guess it's time to wipe the storm again and start over....any other ideas...



  6. #14
    Join Date
    May 2009
    Posts
    2,386
    did you try the ota link maybe?

  7. #15
    Join Date
    Mar 2009
    Device
    Storm
    OS
    148 V7
    Posts
    19
    the OTA link is only for ver 4.0 and 4.1....regardless I tried it and it failed saying that the version I have has BBM built in...
    Looks like I need to wipe it....

  8. #16
    Join Date
    May 2009
    Posts
    2,386
    let us know how it goes

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