Thread: Locking Issue

I just got my storm about 2 weeks ago. I really like it, I have loaded multiple hybrids and I am currently running v7. I noticed that no matter which os I am running it will never lock correctly. I have my owner information in my phone, so when I lock my phone my information is supposed to come up. Every time I lock my phone in order to get my information to come up I have to touch my screen and then it will appear. I am just wondering if this issue is fixable? also do you guys have the same problem?
Thank you!

Update: I erased my information and seen if it would switch screens and it doesn't

Originally Posted by rfirmi

I just got my storm about 2 weeks ago. I really like it, I have loaded multiple hybrids and I am currently running v7. I noticed that no matter which os I am running it will never lock correctly. I have my owner information in my phone, so when I lock my phone my information is supposed to come up. Every time I lock my phone in order to get my information to come up I have to touch my screen and then it will appear. I am just wondering if this issue is fixable? also do you guys have the same problem?
Thank you!

Hm my doesn't show up and im running the official .148

Originally Posted by rfirmi

I just got my storm about 2 weeks ago. I really like it, I have loaded multiple hybrids and I am currently running v7. I noticed that no matter which os I am running it will never lock correctly. I have my owner information in my phone, so when I lock my phone my information is supposed to come up. Every time I lock my phone in order to get my information to come up I have to touch my screen and then it will appear. I am just wondering if this issue is fixable? also do you guys have the same problem?
Thank you!

Hmm I haven't heard of this problem? Mine displays all my information correctly. Let me do some research and I will get back with you

my lock works correctly also. i am on ....148/v7

did you check to see if your owner information might have possibly reset ? just an idea

my has done this to me a couple times before

Originally Posted by KristopherF

did you check to see if your owner information might have possibly reset ? just an idea

my has done this to me a couple times before

No, the information is fine it just won't appear by itself, after I click the lock button I have to tap the screen for the information to appear. It's really weird if someone finds me a fix I will be so happy!

I found that if I hold the button down for a couple seconds my information does come up

anyone?

Originally Posted by rfirmi

anyone?

Sorry for the lack of response from us. I think the problem is that not many of us have seen anything like what you are describing. I would suggest backing up you data/apps and wipe your phone and then reload v7.

Here is a handy little app for wiping your phone.
http://www.blackberryos.com/forums/3...nife-beta.html

MAKE SURE TO BACKUP BEFORE WIPING.

I was hoping it didn't have to happen but here it goes, trying a wipe and clen install

It worked!!!! I'm so happy thanks again everyone

glad you got it working rfirmi!

Reopening thread

hey guys I'm back again lol, I found out that if I turn on memory cleaning it will not switch screens until I tap the screen, If I turn it off it works fine tho, anyone else having this problem or know a solution?

Originally Posted by rfirmi

hey guys I'm back again lol, I found out that if I turn on memory cleaning it will not switch screens until I tap the screen, If I turn it off it works fine tho, anyone else having this problem or know a solution?

Rfirmi I would not use memory cleaner as that slows the phone done and has on any OS I have tired. Do you have QL? If you do you can run memory cleaner from that manually. I am still looking into your other problem

Originally Posted by Bryan

Rfirmi I would not use memory cleaner as that slows the phone done and has on any OS I have tired. Do you have QL? If you do you can run memory cleaner from that manually. I am still looking into your other problem

I have meterberry, it also does that I think

Originally Posted by rfirmi

I have meterberry, it also does that I think

Yes definitely disable memory cleaner. I remember trying MC out when I first got my Storm. It slowed down the locking process.

Originally Posted by Natemz

Yes definitely disable memory cleaner. I remember trying MC out when I first got my Storm. It slowed down the locking process.

+1 one to that and as Nikki would say slowed it down to the speed of a sloth

thank you guys once again with out this place I would b a lost soul, can't blame myself tho for thinking memory cleaner would actually help my storm..... chalk another thumbs down for RIM

Originally Posted by rfirmi

thank you guys once again with out this place I would b a lost soul, can't blame myself tho for thinking memory cleaner would actually help my storm..... chalk another thumbs down for RIM

You are welcome yeah memory cleaner has never been anything but slow no matter the OS.