Page 1 of 4 123 ... LastLast
Results 1 to 8 of 25

  1. #1
    vader7071's Avatar
    vader7071 is offline BlackBerryOS Gifted
    Join Date
    Mar 2009
    Location
    Dothan, AL
    PIN
    Ask please
    Device
    9550 Storm2
    OS
    5.0.0.451
    Posts
    429

    Issue with email and Microsoft Exchange Server

    Here is what we have.

    We are running Exchange 03. We have all the computers in the office (except one) using Outlook 2007 on the exchange server. The one machine is using POP3 to get mail.

    All of our bb storms are using pop3 to get the email.

    Now, here is the issue. The one machine when it gets email, mail shows as new on both the computer and the storm. On the remaining, the email shows as new on the computer UNTIL the storm gets the mail message, then it shows as read.

    Is there a way to fix this so the message shows read only when selected on computer and not by the blackberry?

    Thank you for your help.




  2. #2
    bbcrackman's Avatar
    bbcrackman is offline BlackBerryOS Grand Master
    Join Date
    Mar 2009
    PIN
    yes
    Device
    9000/9530/9630/
    OS
    5.0.0.3xx
    Posts
    2,902
    Quote Originally Posted by vader7071 View Post
    Here is what we have.

    We are running Exchange 03. We have all the computers in the office (except one) using Outlook 2007 on the exchange server. The one machine is using POP3 to get mail.

    All of our bb storms are using pop3 to get the email.

    Now, here is the issue. The one machine when it gets email, mail shows as new on both the computer and the storm. On the remaining, the email shows as new on the computer UNTIL the storm gets the mail message, then it shows as read.

    Is there a way to fix this so the message shows read only when selected on computer and not by the blackberry?

    Thank you for your help.
    Couple things Chris,
    On the ones that you are having issues with try the following:
    1. On each BB go to Messages/bb button/options/email settings/ send email to handheld "YES"/ exit and save
    2. You should be back at the options menu go into Email Reconcilliation/ wireless reconcile "OFF"/ exit and save.

    Let me know if this works for you..

  3. #3
    vader7071's Avatar
    vader7071 is offline BlackBerryOS Gifted
    Join Date
    Mar 2009
    Location
    Dothan, AL
    PIN
    Ask please
    Device
    9550 Storm2
    OS
    5.0.0.451
    Posts
    429
    Thanks.

    Tried it, still the same result. As soon as the storm has the e-mail, Outlook marks it as read.

  4. #4
    bbcrackman's Avatar
    bbcrackman is offline BlackBerryOS Grand Master
    Join Date
    Mar 2009
    PIN
    yes
    Device
    9000/9530/9630/
    OS
    5.0.0.3xx
    Posts
    2,902
    Quote Originally Posted by vader7071 View Post
    Thanks.

    Tried it, still the same result. As soon as the storm has the e-mail, Outlook marks it as read.
    When you set up the accounts on the BB did you do it through Setup/email setup ?

  5. #5
    vader7071's Avatar
    vader7071 is offline BlackBerryOS Gifted
    Join Date
    Mar 2009
    Location
    Dothan, AL
    PIN
    Ask please
    Device
    9550 Storm2
    OS
    5.0.0.451
    Posts
    429
    yes and no. Initial setup was through the setup/email setup on the blackberry. After the 114 upgrade, we had to re-send the service books via the website (www.blackberry.com/go/vzw).

    Hope this info helps.

  6. #6
    bbcrackman's Avatar
    bbcrackman is offline BlackBerryOS Grand Master
    Join Date
    Mar 2009
    PIN
    yes
    Device
    9000/9530/9630/
    OS
    5.0.0.3xx
    Posts
    2,902
    Quote Originally Posted by vader7071 View Post
    yes and no. Initial setup was through the setup/email setup on the blackberry. After the 114 upgrade, we had to re-send the service books via the website (www.blackberry.com/go/vzw).

    Hope this info helps.
    Have you re registered the devices on the BB network?

  7. #7
    vader7071's Avatar
    vader7071 is offline BlackBerryOS Gifted
    Join Date
    Mar 2009
    Location
    Dothan, AL
    PIN
    Ask please
    Device
    9550 Storm2
    OS
    5.0.0.451
    Posts
    429
    To be honest, I am not sure what you mean. So I cannot say.

  8. #8
    bbcrackman's Avatar
    bbcrackman is offline BlackBerryOS Grand Master
    Join Date
    Mar 2009
    PIN
    yes
    Device
    9000/9530/9630/
    OS
    5.0.0.3xx
    Posts
    2,902
    Quote Originally Posted by bbcrackman View Post
    Have you re registered the devices on the BB network?
    go to Options/Advanced Options/Host Routing Table/BB Button/ Register Now

Page 1 of 4 123 ... LastLast

Tags for this Thread

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •