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  1. #1
    maddog241's Avatar
    maddog241 is offline BlackBerryOS Inspired
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    BBM contact unreachable?

    I am hoping that someone can help me solve a BB Messenger problem. Wife and I both have Storms. We are both running .148. Today, Her BB Messenger says I'm unreachable. Mine says She is unreachable. We are standing right next to each other...
    I can communicate with other contacts... Anyone ever run into something like this? Is there a way to change that unreachable status????




  2. #2
    ealvnv's Avatar
    ealvnv is offline BlackBerryOS Master Follow ealvnv On Twitter
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    i got that status when i am in a not signal area
    btw welcome to BBOS

  3. #3
    maddog241's Avatar
    maddog241 is offline BlackBerryOS Inspired
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    Thanks for the welcome. We are at home standing next to each other and we have full signals... Does the status update itself somehow or is there a way to force it to update? Short of turning off and back on....

  4. #4
    Bryan is offline BlackBerryOS Einstein Follow Bryan On Twitter
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    Quote Originally Posted by maddog241 View Post
    I am hoping that someone can help me solve a BB Messenger problem. Wife and I both have Storms. We are both running .148. Today, Her BB Messenger says I'm unreachable. Mine says She is unreachable. We are standing right next to each other...
    I can communicate with other contacts... Anyone ever run into something like this? Is there a way to change that unreachable status????
    Have you tried re booting your phone and seeing if that changes that status? I have found my BBM status "stuck" on more then one occasion and had to reboot to correct it.

    Welcome to BBOS Maddog

  5. #5
    Rellims's Avatar
    Rellims is offline BlackBerryOS Fanatic Follow Rellims On Twitter
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    I have seen this from time to time and try to send anyway and often viola, they're now reachable.

  6. #6
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    Wirelessly posted (Storm 9530)

    Quote Originally Posted by Rellims
    I have seen this from time to time and try to send anyway and often viola, they're now reachable.
    I also find that it un-sticks the unreachable status when I send the message anyway

  7. #7
    maddog241's Avatar
    maddog241 is offline BlackBerryOS Inspired
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    I was hoping for a way to "force" the status to change without rebooting the phones... it seems odd that i can message with other contacts. I have tried to send repeated messages, but have not had any success...

    On her phone, her status shows available...on mine she is unreachable...

    On my phone, I'm available... on her's I'm unreachable...

  8. #8
    ealvnv's Avatar
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    good question
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    try ending the conversation, and then reopen it

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