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  1. #9
    Join Date
    Mar 2009
    Location
    Atlanta, GA
    Device
    9650 & 9530
    Posts
    793
    Quote Originally Posted by Pblakeney View Post
    Sorry for the delay in responding. Had to do some yard work before the BBQ...

    Now that I am back the quick fix did not do the trick and same response from opening up Crackutil. What I could do is wait until BBC comes out with version 6 Hybrid and get the fix through there if no other option. I will also change themes to see if this is present in all or just the one I am now running.
    Don't think it's going to be a problem with the device. From what I've read it's an issue with Vista and CracKUtil.

    Try this, Uninstall crackutil, reboot the computer. Reinstall crackutil to any location other than "program files", after install you will still need to right click, check box run as administrator. Keep us posted...



  2. #10
    Join Date
    Mar 2009
    Location
    West Coast
    Device
    9850 & PB
    OS
    7.0.0.362
    Carrier
    VZW
    Posts
    336
    Quote Originally Posted by cruznthru View Post
    Don't think it's going to be a problem with the device. From what I've read it's an issue with Vista and CracKUtil.

    Try this, Uninstall crackutil, reboot the computer. Reinstall crackutil to any location other than "program files", after install you will still need to right click, check box run as administrator. Keep us posted...
    Quote Originally Posted by bmtenney View Post
    Also is your computer seeing your phone when you plug it in?
    Yes my systems sees the device and no problem with DM and any of it's actions. I also did all of the suggestions from Cruzin but no go. Will keep you two posted if anything changes after tonight.

    I believe it is an issue with Vista and Crackutil. I do not have this issue with my other system running XP.

    Thanks for your help.

  3. #11
    Join Date
    Mar 2009
    Location
    Los Angeles, CA
    Device
    9630/9550/9530/
    Posts
    8,538
    Quote Originally Posted by Pblakeney View Post
    Yes my systems sees the device and no problem with DM and any of it's actions. I also did all of the suggestions from Cruzin but no go. Will keep you two posted if anything changes after tonight.

    I believe it is an issue with Vista and Crackutil. I do not have this issue with my other system running XP.

    Thanks for your help.
    I think you may have to use Crackmem and Crackutil and Vista don't play nice. I think Shane may have a work around for it. Will have him take a look at this and get back to you.



  4. #12
    Join Date
    Mar 2009
    Location
    PA
    Device
    Storm 9530
    Posts
    334
    I have Vista and chronically have this problem. As cruz has stated, I have to reboot my computer before using crackutil or it will not recognize that the phone is connected..., I tried using crackmem but it doesn't wipe my device and I can't get JLcmdr to work at all.

  5. #13
    Join Date
    Mar 2009
    Location
    Atlanta, GA
    Device
    9650 & 9530
    Posts
    793
    Quote Originally Posted by nikkig618 View Post
    I have Vista and chronically have this problem. As cruz has stated, I have to reboot my computer before using crackutil or it will not recognize that the phone is connected..., I tried using crackmem but it doesn't wipe my device and I can't get JLcmdr to work at all.
    Do you have JL Commander installed?



  6. #14
    Join Date
    Mar 2009
    Location
    West Coast
    Device
    9850 & PB
    OS
    7.0.0.362
    Carrier
    VZW
    Posts
    336
    Quote Originally Posted by nikkig618 View Post
    I have Vista and chronically have this problem. As cruz has stated, I have to reboot my computer before using crackutil or it will not recognize that the phone is connected..., I tried using crackmem but it doesn't wipe my device and I can't get JLcmdr to work at all.
    I tried using Crackutil for device wipe but it did not do the function so, I loaded JLcmdr and all worked fine. Did experience some apps that did not reload from the app backup process but I have gotten over the pain of that experience and painfully went through and reloaded all the missing apps.

    I will await word on a work around for the Crack system utilities not working with Vista. At this point not a big issue but don't want to have to keep rebooting in order to get it to see my device. And in this case this did not work for me at all. Very touchy....very touchy...

    Thanks to all for your help and support on this.

  7. #15
    Join Date
    May 2009
    Device
    Storm 9530
    Posts
    51
    It works just fine in Vista. Make sure DM isn't running before using CrackUtil, sometimes 2 of the processes get hung up.
    Check for these Processes in Task Manager, if you see them, highlight them and click on End Process, then try CrackUtil.

    BbDevMgr.exe
    RIMDeviceManager.exe

  8. #16
    Join Date
    Apr 2009
    Location
    OH
    Device
    Storm 9530
    OS
    Latest & Greatest
    Posts
    107
    Wirelessly posted

    Quote Originally Posted by mrZoSo
    It works just fine in Vista. Make sure DM isn't running before using CrackUtil, sometimes 2 of the processes get hung up.
    Check for these Processes in Task Manager, if you see them, highlight them and click on End Process, then try CrackUtil.

    BbDevMgr.exe
    RIMDeviceManager.exe
    +1

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