CAN SOMEONE HELP ME ,I BOUGHT A BLACKBERRY STORM 9500
PART OF MY TOUCH SCREEN IS NOT WORKING SO SEEN THEN I CANT USE MY PHONE I AM REGRETING BUYING THE PHONE MY EMAIL IS email@example.com u can give directiives on my EMAIL OR ON MYY PAGE ON BLACKBERRYOS THANK U VERY MUCH
Open the back of your device and take out the battery. If there is any paper there, remove it. Some people put paper in to make the back tighter. On occasion, the paper will shift and make the back to tight in one spot, resulting in part of the screen not working.
Kasty, I believe there are some points on the back of the phone, under the cover, if the screen needs to be adjusted.