Thread: email disappearing on storm 9530

Hi all,
Over the past couple of weeks, I have started noticing missing emails on my storm running OS 5.0.0.328. I had switched from confirm delete and at first thought I might be accidentally deleting emails while I thought the screen was locked. (I turned that off). I noticed that some email that I got on my pc, never seemed to make to to my berry. Others are there, then gone, whether read or unread. Today I got about 25 emails at home. I only have one left on my berry. I probably deleted 2. Some of the others I say and then they were gone. Others I never Saw. My memory did get low and I have rebooted twice today. once for the low memory, once for application upgrades. Thoughts?

you might be running low on memory, try freeing some by deleting old appointments, sms, emails, call logs and all that...

I've been having that problem too for a while now. At the moment I'm running some hybrid that reads .692 in the about screen from Lyric and a base of .591. Mine vanish as well as SMS and MMS. I still love my 9530 but there are so many reasons to jump to an Android device. I enjoy my BB but I never hear my friends and associates have constant issues on their devices like I have. I don't know, when will RIM come out with a stable device without software issues. Or should I say without numerous issues. Come on, RIM- what are you guys doing? Is there a Canadian term like siesta
Posted via mobile device

Originally Posted by ealvnv

you might be running low on memory, try freeing some by deleting old appointments, sms, emails, call logs and all that...

A 9530 with lack of memory? Who are you kidding, LMAO
Posted via mobile device

You might run out of memory quick if you store photos and videos on the device memory instead of the micro sd card. Tons of ringtones stored in device memory would help with the memory drain too.

I would suggest making sure all your photos music videos and ringtones are stored on the micro sd card by default, run the memory cleaner utility, and get rid of all your old contacts, calender items, and email.

If you need help to figure out how to do these things, just let us know, and we will gladly and promptly give you all the help you might need.

What is this memory cleaner utility?
Posted via mobile device

Depending if you moved it or not, might be located in setup, applications, or options, or it might have been hidden. Its an icon called memory cleaner, run that app to remove junk files out of device memory. Then return to the home screen and press and hold left alt button while typing lglg. The device log will show, press the menu key and select delete log. That should free up a bit of memory for you.

Also, delete any apps and themes that you don't use on a regular basis, my personal definition of regular is "once a day". Apps and themes can eat up space quick.

Also delete any apps that duplicate functions of other apps. No need to keep aim and yim if you also have trillian, or nobex radio companion if you have another radio app you use more often.

Let us know how it goes.

Thanks for the updates. My memory frequently goes to zero available. Is there a threshold there the OS starts deleting stuff aggressively? I have been deleting apps and I am now up to 12mb after a battery pull. My data is stored on my memory card. I do tend to download a lot of apps that I want to try out, but cant get around to testing out.

I am also thinking about jumping to android. Tired of memory leaks and shortages, want a browser I feel is useful, readable and responsive. I only use mine to download software I cant keep due to memory limitations. Is there any hope for OS6 on the storm 1. I have heard nothing. I feel abandoned....

The Storm 1 will most likely not get the leg up to 6.0.

Have you tried the suggestions to get your memory up? Downloading apps in that quantity should be done with multiple devices. And if you don't get around to using them, maybe you don't really need them. Consider giving them the ol' heave ho.

As far as jumping to android, if its a better fit for you it might be a wise move.
If you are willing to give it a try, the 9700 or Storm 2 might be what your looking for as far as memory.

Originally Posted by adperdue

The Storm 1 will most likely not get the leg up to 6.0.

Have you tried the suggestions to get your memory up? Downloading apps in that quantity should be done with multiple devices. And if you don't get around to using them, maybe you don't really need them. Consider giving them the ol' heave ho.

As far as jumping to android, if its a better fit for you it might be a wise move.
If you are willing to give it a try, the 9700 or Storm 2 might be what your looking for as far as memory.

I agree that it will not get 6.0, or if it does it will be worse than 5.0. My phone is so laggy, I have to take turns running apps.

I am really looking forward to the Storm 3 for that reason.....that and flash

Originally Posted by Neolantis

I agree that it will not get 6.0, or if it does it will be worse than 5.0. My phone is so laggy, I have to take turns running apps.

I am really looking forward to the Storm 3 for that reason.....that and flash

Me personally, I want to keep my keypad, but I have been captivated by touchscreens. I am considering dumping my lovely Bold 2, for the smoking hot Slider.

Originally Posted by adperdue

Depending if you moved it or not, might be located in setup, applications, or options, or it might have been hidden. Its an icon called memory cleaner, run that app to remove junk files out of device memory. Then return to the home screen and press and hold left alt button while typing lglg. The device log will show, press the menu key and select delete log. That should free up a bit of memory for you.

I still don't see this. Is this a third party app or is it actually in the OS?
Posted via mobile device

This is in the os. You will find it here...

Go to options
Security options
Advanced security options
Memory cleaner...
Enable memory cleaner. You will also have a box for "show on home screen". Check that and a shortcut will be added to your homescreen.

Hope this helps
Posted via mobile device

Originally Posted by joshjamie

This is in the os. You will find it here...

Go to options
Security options
Advanced security options
Memory cleaner...
Enable memory cleaner. You will also have a box for "show on home screen". Check that and a shortcut will be added to your homescreen.

Hope this helps
Posted via mobile device

Yeah, what he said. Sorry I didn't get back in time to answer, party time at the pool with my girls!