Backing up 3rd party apps problem
Results 1 to 16 of 16

Thread: Backing up 3rd party apps problem

  1. #1
    Orio's Avatar
    Orio is offline BlackBerryOS Fanatic
    Join Date
    Apr 2009
    Location
    Christiansburg, VA
    PIN
    ch hitter.
    Device
    storm2 9550 VZW
    Posts
    1,304
    Liked
    1 times

    Backing up 3rd party apps problem

    I've backed up my 3rd party apps dozens of time but this time I get an error right near the end of the backup and my .alx file ends up empty. Any ideas??

    Thanks




  2. #2
    jlevy73's Avatar
    jlevy73 is offline BlackBerryOS Einstein
    Join Date
    Mar 2009
    Location
    Los Angeles, CA
    Device
    9630/9550/9530/
    Posts
    8,538
    Liked
    6 times
    Quote Originally Posted by oriofan8 View Post
    I've backed up my 3rd party apps dozens of time but this time I get an error right near the end of the backup and my .alx file ends up empty. Any ideas??

    Thanks
    Try clearing you browser cache that may help.

  3. #3
    Shane's Avatar
    Shane is offline BlackBerryOS Champion
    Join Date
    Mar 2009
    Location
    Pa
    PIN
    yes
    OS
    5.0.xxx/.40
    Posts
    1,626
    Liked
    0 times
    What version of DM are you running? I have heard that this process does not work on DM5.0

  4. #4
    cruznthru's Avatar
    cruznthru is offline BlackBerryOS Addict
    Join Date
    Mar 2009
    Location
    Atlanta, GA
    Device
    9650 & 9530
    Posts
    793
    Liked
    5 times
    Quote Originally Posted by oriofan8 View Post
    I've backed up my 3rd party apps dozens of time but this time I get an error right near the end of the backup and my .alx file ends up empty. Any ideas??

    Thanks
    Here is a "step by step" from BGR, in case your missing something.

    How to Backup 3rd party apps

  5. #5
    Orio's Avatar
    Orio is offline BlackBerryOS Fanatic
    Join Date
    Apr 2009
    Location
    Christiansburg, VA
    PIN
    ch hitter.
    Device
    storm2 9550 VZW
    Posts
    1,304
    Liked
    1 times
    Cleaned cache....using v4.7

  6. #6
    jlevy73's Avatar
    jlevy73 is offline BlackBerryOS Einstein
    Join Date
    Mar 2009
    Location
    Los Angeles, CA
    Device
    9630/9550/9530/
    Posts
    8,538
    Liked
    6 times
    Quote Originally Posted by oriofan8 View Post
    Cleaned cache....using v4.7
    No clearing the cache on your phone. I've had problems with backing up with DM and clearing the cache on the phone resolved it.

  7. #7
    Orio's Avatar
    Orio is offline BlackBerryOS Fanatic
    Join Date
    Apr 2009
    Location
    Christiansburg, VA
    PIN
    ch hitter.
    Device
    storm2 9550 VZW
    Posts
    1,304
    Liked
    1 times
    Quote Originally Posted by jlevy73 View Post
    No clearing the cache on your phone. I've had problems with backing up with DM and clearing the cache on the phone resolved it.
    Thanks...but I cleared the cache on my phone. I get just near the end of files being copied and get an error.

  8. #8
    cruznthru's Avatar
    cruznthru is offline BlackBerryOS Addict
    Join Date
    Mar 2009
    Location
    Atlanta, GA
    Device
    9650 & 9530
    Posts
    793
    Liked
    5 times
    Quote Originally Posted by oriofan8 View Post
    Thanks...but I cleared the cache on my phone. I get just near the end of files being copied and get an error.
    In Desktop Manager, under backup/restore, go to Advanced.

    You should see a list of databases in the right box, and an empty box on the left. If you select an item on the right, and then hit the left arrow button in between the boxes, it will back it up, and it will show up on the left.

    To avoid having to do that 1 by 1, is highlight about 10 at a time and transfer them over. Eventually you will find the error, but it will be narrowed down to 10 databases, then go through individually with those 10 and find the one with the error. Then hit clear database right underneath the right box.

    Now you can go back out to the backup/restore page, and it should work.

  9. #9
    Orio's Avatar
    Orio is offline BlackBerryOS Fanatic
    Join Date
    Apr 2009
    Location
    Christiansburg, VA
    PIN
    ch hitter.
    Device
    storm2 9550 VZW
    Posts
    1,304
    Liked
    1 times
    ok...I'll try that.

    I did have Lyrics "shrink a os"...and "shrunk" this os..if that would have anything to do with it.

    Thanks

  10. #10
    jlevy73's Avatar
    jlevy73 is offline BlackBerryOS Einstein
    Join Date
    Mar 2009
    Location
    Los Angeles, CA
    Device
    9630/9550/9530/
    Posts
    8,538
    Liked
    6 times
    Quote Originally Posted by oriofan8 View Post
    ok...I'll try that.

    I did have Lyrics "shrink a os"...and "shrunk" this os..if that would have anything to do with it.

    Thanks
    It's unlikely that would have anything to do with it.

  11. #11
    Orio's Avatar
    Orio is offline BlackBerryOS Fanatic
    Join Date
    Apr 2009
    Location
    Christiansburg, VA
    PIN
    ch hitter.
    Device
    storm2 9550 VZW
    Posts
    1,304
    Liked
    1 times
    Thanks all...I'll letcha know.

  12. #12
    jlevy73's Avatar
    jlevy73 is offline BlackBerryOS Einstein
    Join Date
    Mar 2009
    Location
    Los Angeles, CA
    Device
    9630/9550/9530/
    Posts
    8,538
    Liked
    6 times
    No problem, hopefully Cruz's suggestion will resolve the issue for you.

  13. #13
    Orio's Avatar
    Orio is offline BlackBerryOS Fanatic
    Join Date
    Apr 2009
    Location
    Christiansburg, VA
    PIN
    ch hitter.
    Device
    storm2 9550 VZW
    Posts
    1,304
    Liked
    1 times
    Quote Originally Posted by cruznthru View Post
    In Desktop Manager, under backup/restore, go to Advanced.

    You should see a list of databases in the right box, and an empty box on the left. If you select an item on the right, and then hit the left arrow button in between the boxes, it will back it up, and it will show up on the left.

    To avoid having to do that 1 by 1, is highlight about 10 at a time and transfer them over. Eventually you will find the error, but it will be narrowed down to 10 databases, then go through individually with those 10 and find the one with the error. Then hit clear database right underneath the right box.

    Now you can go back out to the backup/restore page, and it should
    work.

    Notice this is all on backup/restore function...this is for 3rd party apps...right??

    Thanks...

  14. #14
    Orio's Avatar
    Orio is offline BlackBerryOS Fanatic
    Join Date
    Apr 2009
    Location
    Christiansburg, VA
    PIN
    ch hitter.
    Device
    storm2 9550 VZW
    Posts
    1,304
    Liked
    1 times
    3rd party apps aren't listed there....Guess I delete one at a time...newest ones...don't have many, thanks goodness

  15. #15
    Orio's Avatar
    Orio is offline BlackBerryOS Fanatic
    Join Date
    Apr 2009
    Location
    Christiansburg, VA
    PIN
    ch hitter.
    Device
    storm2 9550 VZW
    Posts
    1,304
    Liked
    1 times
    I found it...dumbass game file, only one I had. Gone now:irked:

  16. #16
    Shane's Avatar
    Shane is offline BlackBerryOS Champion
    Join Date
    Mar 2009
    Location
    Pa
    PIN
    yes
    OS
    5.0.xxx/.40
    Posts
    1,626
    Liked
    0 times
    Quote Originally Posted by oriofan8 View Post
    I found it...dumbass game file, only one I had. Gone now:irked:
    Now your back in business. woo-hoo

Tags for this Thread

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •