Service book issues-2 emails come in at the same time. After that, emails stopped
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Thread: Service book issues-2 emails come in at the same time. After that, emails stopped

  1. #1
    pupp3t Guest

    Service book issues-2 emails come in at the same time. After that, emails stopped

    So today i noticed something with my email.
    I received 2 emails come in at the same time.
    After that happened, I stopped receiving emails. I had to resend service books.
    I tested it again, sent 2 emails at the same time and bam...did it again.

    Is anyone else getting this issue?


    edit: i deleted my email address and added it again, and same thing.
    I tried different OS's and same thing.
    Last edited by pupp3t; 05-04-2009 at 10:01 PM.




  2. #2
    Absolute's Avatar
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    This has been happening to me also. I am on the Tmo network. What about you?

  3. #3
    pupp3t Guest
    Im on Bell.

  4. #4
    cruznthru's Avatar
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    Might find a solution here

    View Document Doc ID : KB13528

  5. #5
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    Quote Originally Posted by cruznthru View Post
    Might find a solution here

    View Document Doc ID : KB13528
    Very good find Cruz, nice document to have on file.
    Click the Like button to thank me.
    Retired Administrator--I never try anything, I just do it.....Wanna try me?--

  6. #6
    pupp3t Guest
    Quote Originally Posted by cruznthru View Post
    Might find a solution here

    View Document Doc ID : KB13528
    thanks Cruz...i tried some steps but nothing worked.

  7. #7
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    Quote Originally Posted by pupp3t View Post
    thanks Cruz...i tried some steps but nothing worked.
    What OS you running, and did you shrink it?...and when did you load it?

    Found this

    Try deleting your <email address>[CMIME] service book (options/advanced options/service book), and then resend yourself the service books from your BIS website. You CMIME may have been corupted.

    CB fix if you using Gmail
    Last edited by cruznthru; 05-05-2009 at 12:27 AM.

  8. #8
    pupp3t Guest
    Quote Originally Posted by cruznthru View Post
    What OS you running, and did you shrink it?...and when did you load it?

    Found this

    Try deleting your <email address>[CMIME] service book (options/advanced options/service book), and then resend yourself the service books from your BIS website. You CMIME may have been corupted.

    CB fix if you using Gmail
    Im still running 114 v2...never shrunk any os.
    I'll give that fix a try.
    Its actually my hotmail acct.
    thanks bubby.
    Last edited by pupp3t; 05-05-2009 at 10:29 AM.

  9. #9
    Absolute's Avatar
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    Same thing happens with my Hotmail account. I can't find out why. I called Tmo and they said nothing useful. Im a reasech this issue and see what I can find. Hmm. I thought it was TMO untill I saw you where on bell. Let me know if you find anything.

  10. #10
    cruznthru's Avatar
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    Hotmail e-mail problem fixed, Microsoft says.

    Evidently, somebody screwed up the hotmail accounts on April 10,2009
    Dont know if this contributed to your problem or not.

    Hotmail e-mail problem fixed, Microsoft says - Tech and gadgets- msnbc.com

  11. #11
    Absolute's Avatar
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    Not sure, but I did not even know that haha.
    :P
    Its weird it like waits to forward the email to my phone till about 4 hours after they are recieved. Hmm But then sometimes it sents them when they arrive. For example if I use my BB email address to send my hotmail address it its a instant recieve. Hmm

  12. #12
    medic0906's Avatar
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    just started having probs with my email accounts also. tryed deleting cmime for all my email accounts but now it wont recog email set up. getting 1xev, running BBC v4, any suggestions?
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    are you deleting them from the bis site or the phone?
    Click the Like button to thank me.
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    from the phone, where do i go to locate "resend service books"
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  15. #15
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    Resend your service books:

    On phone: Options > Advanced options > Host Routing Tables > BB Menu Key > Register Now

    OR

    Over the Web: BlackBerry - BlackBerry Internet Service Support

    Pick North America or World Wide @ the top of the page.

    Pick your Service Provider from the list on the page.
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  16. #16
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    Neo, thanks a lot for your help. Not sure what actually worked as i was frantically trying everything I could. Was able to resend service books and now everythings fine. Not having my berry working was like hold my breath under water... whooo that sucked lol
    ____________________________________

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