Is there a way to find out if there is a memory allocation that is conflicting the camera function?
You can delete the service book for the NFL. This will temporarily get rid of the NFL and icon long enough for you to test the camera. This should tell you if it's related to the NFL icon.
How much memory do you have after reboot???
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Bugly I had the same thing happen to my 9530, and take my advice on this, after trying everything, swapping os, loading no apps, changing,.cod files, loading through DOS as a nuked phone the camera was still no go. The device needs replaced.
Agree with jnepsa. While pushed content is annoying, it absolutely NO affect on your camera functionality. My advice on the pushed content is just hide the icons or put them all in a folder.
It was mainly an issue that it was showing itself at the exact time the NFL logo showed up. It may or may not be related, but it still p###es me off that it happened at the same time.
Earlier OSs have had no helpful effect.
Loading even the oldest OS available, the old 4.7 without any personal info did not help.
I am assuming it is a hardware problem and will have to swap devices.
Went to the Verizon store today and had the techs try to revive the camera function. After several attempts, including a complete wipe of the device and start from scratch, they were unable to fix it. New device on the way via FedEx.
Apparently, this was not a software issue after all, but they did say there have been several complaints about pushed content. Hope big red takes this to heart, the customer base will diminish if their policies don't change about forced items.
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