Error "Auto text Data Version" Will not Backup

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04-23-2009, 05:02 PM
Pain Producer

Error "Auto text Data Version" Will not Backup

Quote:

Originally Posted by bbcrackman

Did you clear your browser cache and your security cache?

Is security cache deleted on memory cleaner? I cant back up either. :dunno:
04-23-2009, 05:04 PM
amv1017

Quote:

Originally Posted by randyrkelly

hay buddy you need to go to manage connections. mobile network then menu run diaognostics then it will come back i promise.

Same thing happened to me....i searched..... found your response....thank you
04-23-2009, 05:07 PM
ealvnv

try this delete your browser cache
history and cookies, everything in the browser
run mem cleaner
remove the mem card...if you get an error during the backup process, what it says?
04-23-2009, 05:08 PM
Neolantis

Quote:

Originally Posted by Pain Producer

Is security cache deleted on memory cleaner? I cant back up either. :dunno:

If DM asks if you want to turn on mass storage, choose NO
04-23-2009, 05:14 PM
Pain Producer

Quote:

Originally Posted by Neolantis

If DM asks if you want to turn on mass storage, choose NO

I did that. I also turned off Mass Media support on my phone. It gets 95% done and stops with error message . I can see "Auto text Data Version" when it stops. Any help Neo? I really want to back everything up since I finally got everything loaded:dunno:
04-23-2009, 05:17 PM
Neolantis

Quote:

Originally Posted by Pain Producer

I did that. I also turned off Mass Media support on my phone. It gets 95% done and stops with error message . I can see "Auto text Data Version" when it stops. Any help Neo? I really want to back everything up since I finally got everything loaded:dunno:

Disable auto text by going to Options->SMS-> Select 'Yes' on 'Disable Autotext'

Do your backup and don't worry about autotext, it gets preloaded everytime you do a new OS install anyways.
04-23-2009, 05:23 PM
soupmeister

Quote:

Originally Posted by Neolantis

another one is if DM asks if you want to turn on mass storage, choose NO

I get errors when I've chosen YES

Interesting. I've never had that problem with mass storage.
04-23-2009, 05:26 PM
soupmeister

Quote:

Originally Posted by Pain Producer

I did that. I also turned off Mass Media support on my phone. It gets 95% done and stops with error message . I can see "Auto text Data Version" when it stops. Any help Neo? I really want to back everything up since I finally got everything loaded:dunno:

I've errors backing up before but it got resolved when I cleared the browser cache. Did another back up with no problems.:approve:
04-23-2009, 05:27 PM
Neolantis

Quote:

Originally Posted by Pain Producer

No go on disable text in SMS. I cant figure this out. :dunno:

Try through the DM, to backup the autotext.ipd only then clear its contents in advanced backup area. Do a regular backup of everything then restore the autotext back again.
04-23-2009, 05:29 PM
Pain Producer

No go. Everything is clear and still stops in the same spot. Any help or ideas I will try. Sorry I know this is off topic
04-23-2009, 05:43 PM
Pain Producer

Auto Text Data Version. It will not let me clear it when it is on the BES.
04-23-2009, 05:45 PM
Pain Producer

I was off the BES this morning and I was still getting error. It hasn't let me back up
04-23-2009, 05:53 PM
Neolantis

try this:

Go into the advanced backup and uncheck the keystore options database and run the backup... If it fails on something else, uncheck that too...

This may seem slightly tedious, but once you're done with one backup without these databases that were giving you errors, you can run a regular backup with every database selected
04-23-2009, 06:03 PM
ealvnv

try doing a selective backup and keep aut of it the things you dont want to be backed up

To create a selective backup, follow these steps:

1. Cradle your device. If you have a password enabled, you must enter it before your device will connect to the desktop.

2. Open BlackBerry Desktop Manager and double-click the Backup and Restore icon to bring up the Backup and Restore dialog box.

3. Click Advanced... . In the Backup/Restore dialog box that appears, you can select individual databases to back up from your BlackBerry by selecting them in the "Handheld Databases" box on the right, then clicking the left arrow button to copy them to the "Desktop File Databases" box on the left.

4. You can also use the Backup/Restore dialog box to edit your Address Book on your desktop computer. For instructions, see the Knowledge Base document With a BlackBerry, how can I edit the Address Book using BlackBerry Desktop Manager?

5. Once you have selected all the databases to back up, from the File menu, select Save or Save As... to save them to an .ipd backup file.

i know you know all above steps but just to reference
04-23-2009, 06:03 PM
Pain Producer

Trying now. Thanks Neo
04-23-2009, 06:08 PM
Pain Producer

Quote:

Originally Posted by Neolantis

try this:

Go into the advanced backup and uncheck the keystore options database and run the backup... If it fails on something else, uncheck that too...

This may seem slightly tedious, but once you're done with one backup without these databases that were giving you errors, you can run a regular backup with every database selected

There is no place to uncheck Keystore options. still failing. I suck..sorry
04-23-2009, 06:10 PM
Pain Producer

Quote:

Originally Posted by ealvnv

try doing a selective backup and keep aut of it the things you dont want to be backed up

To create a selective backup, follow these steps:

1. Cradle your device. If you have a password enabled, you must enter it before your device will connect to the desktop.

2. Open BlackBerry Desktop Manager and double-click the Backup and Restore icon to bring up the Backup and Restore dialog box.

3. Click Advanced... . In the Backup/Restore dialog box that appears, you can select individual databases to back up from your BlackBerry by selecting them in the "Handheld Databases" box on the right, then clicking the left arrow button to copy them to the "Desktop File Databases" box on the left.

4. You can also use the Backup/Restore dialog box to edit your Address Book on your desktop computer. For instructions, see the Knowledge Base document With a BlackBerry, how can I edit the Address Book using BlackBerry Desktop Manager?

5. Once you have selected all the databases to back up, from the File menu, select Save or Save As... to save them to an .ipd backup file.

i know you know all above steps but just to reference

i am figuring this one out. I will only do a back up of the things I need. Thanks guys. I am trying now
04-23-2009, 06:19 PM
gatewayad

I had the exact same problem, it's in the DM. You need to remove DM completely and reinstall either from the website or the disk, not you're os on you're computer but DM, dont reinstall it over uninstall it and reload it. That will fix it, selective backing up of sections works but not a fix.
04-23-2009, 06:21 PM
Pain Producer

Quote:

Originally Posted by gatewayad

I had the exact same problem, it's in the DM. You need to remove DM completely and reinstall either from the website or the disk, not you're os on you're computer but DM, dont reinstall it over uninstall it and reload it. That will fix it, selective backing up of sections works but not a fix.

Ok my friend. Doing it now. Thank you:arms:
04-23-2009, 06:28 PM
Neolantis

Awesome Gatewayad, Finally...:D

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