Thread: Need Help Upgrading A Storm

Don't worry about grey hair, just makes you look wise in addition
Glad it worked out!

Originally Posted by tamara

Ok everyone! First of all a big THANK YOU for helping me out.
After I put my own battery into Ryan's BB and tried the Desktop Software Update again it successfully loaded everything other than all of his 3rd party apps. They were almost identical to my own so I reloaded them from my last 3rd party app back up. He lost his fave theme but too bad, so sad...im just glad he has a working device! LOL.

I am completely lost as to how the battery could possibly affect an upgrade situation like this??? sooo weird. It's not like the battery itself has any memory, does it?

WHEW is all I can say.....I appreciate all your help...now I better go pull some grey hairs that I inevitably sprouted during this entire operation!!!! LOL

Well, it has a little (or a lot) to do with the amount of current available thru the USB port from some (many) computers. Beyond that, it's too techy for this forum but I DO think the tutorial needs a little update to indicate the battery likely needs to be put back in somewhere along the way. Thrilled you worked it out! Which OS did you ultimately put on his device? Oh, and by the way, either his charger has gone bad or his battery may have seen it useful life come to an end. Suggest he purchase a fresh one.

Originally Posted by toytooii

Well, it has a little (or a lot) to do with the amount of current available thru the USB port from some (many) computers. Beyond that, it's too techy for this forum but I DO think the tutorial needs a little update to indicate the battery likely needs to be put back in somewhere along the way. Thrilled you worked it out! Which OS did you ultimately put on his device? Oh, and by the way, either his charger has gone bad or his battery may have seen it useful life come to an end. Suggest he purchase a fresh one.

Yes. I'm not sure if it was my battery that did the trick or if I just needed to put the battery back in at some point but I put his battery in mine during the install and it booted my bb up alright.

I installed 5.0 with .419 so he is fully up to date now. and I will definitely be telling him to get himself a new battery! If that doesn't fix his power leakage he probably needs a new charger too!

Thanks again for everything...

Originally Posted by tamara

Yes. I'm not sure if it was my battery that did the trick or if I just needed to put the battery back in at some point but I put his battery in mine during the install and it booted my bb up alright.

I installed 5.0 with .419 so he is fully up to date now. and I will definitely be telling him to get himself a new battery! If that doesn't fix his power leakage he probably needs a new charger too!

Thanks again for everything...

Be sure to note my post (#14) re Speed Dial in .419 if that is an issue for him.

Originally Posted by toytooii

Well, it has a little (or a lot) to do with the amount of current available thru the USB port from some (many) computers. Beyond that, it's too techy for this forum but I DO think the tutorial needs a little update to indicate the battery likely needs to be put back in somewhere along the way. Thrilled you worked it out! Which OS did you ultimately put on his device? Oh, and by the way, either his charger has gone bad or his battery may have seen it useful life come to an end. Suggest he purchase a fresh one.

the same problem happened to my wifes 8120 yesterday but the battery was in at all times.
I got round it in the end by repeatedly starting the BB while BBSAK was trying to run.
It did the trick in the end (3 or 4 goes at it).

Glad it worked for you.