Can't connect to new Buick Enclave bluetooth device
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Thread: Can't connect to new Buick Enclave bluetooth device

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    shirlfm is offline BlackBerryOS Noobie
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    Can't connect to new Buick Enclave bluetooth device

    Just bought a new car and when I try to connect blackberry bluetooth to new device, it says device found (General Motors) but after typing the PIN it will not connect. Do I need to somehow "enter" the PIN? There is nothing that allows me to do this....! If this was not a compatible phone, why would it recognize General Motors? Any help please.




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    breiti is offline BlackBerryOS Addict Follow breiti On Twitter
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    Have you tried to turn on the 'dial from home screen' option?

    BTW, welcome to !


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    shirlfm is offline BlackBerryOS Noobie
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    I am not sure what you mean? Sorry

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    breiti is offline BlackBerryOS Addict Follow breiti On Twitter
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    Go to the Phone by pressing the call button. Then hit the menu button and go to Options. Then go to General Options and you should see the option to turn on Dial From Home Screen.


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    shirlfm is offline BlackBerryOS Noobie
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    There was no option to Dial from Home Screen.

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    breiti is offline BlackBerryOS Addict Follow breiti On Twitter
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    Quote Originally Posted by shirlfm View Post
    There was no option to Dial from Home Screen.
    Hm, sorry, was an idea I identified from the web. What type of pin are you trying to put in (in your car)?


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    shirlfm is offline BlackBerryOS Noobie
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    My Blackberry searches for the new device and then it recongnizes General Motors...I select that and then my car prompts me to input a PIN and I put the PIN into my blackberry and then nothing happens.....a couple of minutes go by and then my car tells me it was unable to connect to my device. If I need to somehow "enter" the pin by selecting something, I find no way to do that....there is no "enter" selection that comes up on my Blackberry and the menu does not come up when button pushed. Is there a button that is for enter on my phone? Boy I am frustrated!!!!! lol

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    breiti is offline BlackBerryOS Addict Follow breiti On Twitter
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    more than understandable, I would be frustrated as well. :irked:

    Is there any way, that you can input the PIN into the car - so that it recognizes the berry? I think, the car has to recognize the berry not vice versa, is there any "Approve Device Button" in your car?


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    breiti is offline BlackBerryOS Addict Follow breiti On Twitter
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    by the way, what is the OS of your berry?

    (hold return key and tap not click: top left - top right - top left - top right on the screen)


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    jnepsa is offline BlackBerryOS Wizard
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    If I can interject for one second here. try putting your car into pairing mode, then on the berry go into bluetooth setup>search>then when it finds the car click on it then the passkey should be in your owners manual or may be 0000 or 9999, or 000000

    and what is the pin number you are using?

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    shirlfm is offline BlackBerryOS Noobie
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    Would the OS be a series of numbers? I got the screen up but could not identify OS.

    A thought.....I wonder if I need to activate the ONSTAR calling system of my vehicle in order for the bluetooth to recognize the pin and discover my phone? My Blackberry will use the onstar phone application... I may go try that.

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    Quote Originally Posted by shirlfm View Post
    Would the OS be a series of numbers? I got the screen up but could not identify OS.

    A thought.....I wonder if I need to activate the ONSTAR calling system of my vehicle in order for the bluetooth to recognize the pin and discover my phone? My Blackberry will use the onstar phone application... I may go try that.
    you shouldnt need to.. If you could let me know what pin number you are using i may be able to help a lil more

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    shirlfm is offline BlackBerryOS Noobie
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    YEAH! I fixed it......I just needed to activate my ONSTAR account for the vehicle and then I was able to connect bluetooth! Too bad nothing was said about that in any of the info I could find! Thanks for your time and suggestions.....greatly appreciated! Have a Merry Christmas!

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    nullibiquitous is offline BlackBerryOS Friend
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    I set up my 9530 with a new GM car just a couple of weeks ago. Once you enter the PIN, press the Return/Enter key on the very bottom right of the on-screen number pad (below the # key). Once you do that, the connection should be pretty immediate. Let us know if that works!

    2 other things:
    1) Posting the PIN here will not help (in this case), as I'm pretty sure the car generates a new one on each pairing.
    2) To quickly see your OS version, dial #HELP* and press Send. This gives you your phone's Status screen. You can see your OS version # under "Device Software Version".

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    shirlfm is offline BlackBerryOS Noobie
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    heyNull....that might be just what finally connected it for me.....I was pressing buttons trying to find how to enter the PIN number from the vehicle...always thought that lower right red button was for BACK.....anyhows....I have Bluetooth connection now. THANKS

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