Hey guys, having a bit of an issue with my work phone. It's not allowing me to upgrade my OS. I can't figure it out. It's not locked on our BES...yet. tried from multiple computers, tried wiping the phone. Tried going THROUGH DM ( I know kinda weird, but on occasion it has done it.) and nothing is working...Any suggestions would be greatly appreciated.
thanks in advance
oh and I have also tried going right through apploader as I do for all my phones, still nothing.

