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  1. #9
    cruznthru's Avatar
    cruznthru is offline BlackBerryOS Addict
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    Quote Originally Posted by berry506 View Post
    question real quick i do not see the Perform a Battery Pull (Hard Reset) on the BlackBerry device option in my menu my computer does not even pick up a pin from my black berry. any way around this it isn't reading my blackberry at all
    Do you know how to take the battery out of your phone? That is a "Hard Reset".



  2. #10
    berry506 is offline BlackBerryOS Friend
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    yes i will give this a try

  3. #11
    berry506 is offline BlackBerryOS Friend
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    i am restoring the older version of the desktop manager software and re updating my usb driver hopefully this will make it pick the bb up



  4. #12
    cruznthru's Avatar
    cruznthru is offline BlackBerryOS Addict
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    Quote Originally Posted by berry506 View Post
    yes i will give this a try
    Ok, just follow the directions above, when you get to the "Hard Reset" part, pull the battery for a few seconds, then reinsert.

  5. #13
    Shane's Avatar
    Shane is offline BlackBerryOS Champion
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    What OS is your PC running?



  6. #14
    berry506 is offline BlackBerryOS Friend
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    i just loaded .144 today give me one sec i have to close out of the forum for a min to finish installing the desktop software brb

  7. #15
    cruznthru's Avatar
    cruznthru is offline BlackBerryOS Addict
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    Quote Originally Posted by Shanepark2 View Post
    What OS is your PC running?
    Wanted to try this before deleting Intellisync.

  8. #16
    Shane's Avatar
    Shane is offline BlackBerryOS Champion
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    Quote Originally Posted by berry506 View Post
    i just loaded .144 today give me one sec i have to close out of the forum for a min to finish installing the desktop software brb
    No, I mean xp, vista or W7

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