It's actually a security issue (to release the PIN) and wouldn't be something that VZW would directly handle. Anything dealing with the PIN needs to be escalated to RIM; but if VZW decides the call needs to be escalated there is no charge (calling RIM is usually an expensive proposition). The eBay seller will need to contact VZW, who will then connect him/her to RIM (usually via a 3-way call). Once this happens, the PIN will be able to be activated.
Originally Posted by jonnydunski
Again, the PIN isn't controlled by VZW, it's controlled by RIM. So even if a VZW tech were willing to risk their job and do it for you directly, there's no way they actually could. The person at RIM is still going to need to speak with the person the PIN is currently registered to.
Last edited by Dave12308; 11-10-2009 at 12:02 AM.
Tags for this Thread