Visual Voice Mail Icons stuck
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  1. #1
    Marathon14's Avatar
    Marathon14 is offline BlackBerryOS Inspired
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    Visual Voice Mail Icons stuck



    Icon problems with visual voice mail:
    1. Star indicator when there is a voice mail on visual voice mail will not show on 1 row display only with 2 row diplay.
    2. Star indicator on visual voice mail remains present when it has been viewed on 1 row display.

    Anyone else see this?

    any fixes?
    I have tried many things and this is poresent on wife's any my storm 2.
    Icon problems with visual voice mail:




  2. #2
    sunkast Guest
    Have you tried a battery pull? Or what have you tried?

  3. #3
    Bryan is offline BlackBerryOS Einstein Follow Bryan On Twitter
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    I read on another site that in order to fix it they had to do the following:

    Delete visual voice mail

    Call VZW and have them remove visual voice mail

    Resend service books

    Reinstall visual voice mail

    Call VZW and have them add it back onto account

    Not sure if that will work or not for you though?

  4. #4
    Marathon14's Avatar
    Marathon14 is offline BlackBerryOS Inspired
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    Quote Originally Posted by sunkast View Post
    Have you tried a battery pull? Or what have you tried?
    Battery pulls, install and uninstall VVM numerous times, enable and disable compatibility and allow all permissions.

    Out of options.

  5. #5
    sunkast Guest
    Quote Originally Posted by Marathon14 View Post
    Battery pulls, install and uninstall VVM numerous times, enable and disable compatibility and allow all permissions.

    Out of options.
    Did you try Bryan's advice, his went further than simply uninstalling/reinstalling?

  6. #6
    briansk12 is offline BlackBerryOS Noobie
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    When I installed VVM I get all the notifications but when it is set to play on the handset all of my email and ringer notifications also play over the handset instead of the speaker until I turn VVM back to play on speaker. Is yours doing this?

  7. #7
    Marathon14's Avatar
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    Quote Originally Posted by sunkast View Post
    Did you try Bryan's advice, his went further than simply uninstalling/reinstalling?
    Verizon rep said that thew actions below amount to same thing.

    uninstalled VVM
    go into service books and delete the vvm book, this deactivates at verizon's server apparantly.
    Download and install vvm again..it will ask to register and accept payment.

    wHEN IT REINSTALLED THE STAR IS AVAILABLE ON THE 4 LINE DISPLAY WHEN THERE IS A MESSAGE BUT NOT THE 2 LINE DISPLAY.

    So still not fixed there.

    when deteted message, star does delete from all locations.

    So any other thoughts?

    He put in a request for further investigation at verizon.

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