Thread: Storm 2 wifi problem and solution

The first thing I noticed with the Storm 2 was the wifi logo not being white and being grey. This actually made me mad. After calling Verizon tech support for the S2, they tell me it is a glitch that was released with the Storm 2. Like they know anything.

Solution : You are currently on the 29.99 data plan with Verizon. You need to upgrade to the 44.99 data plan for BES. Then you can use the browser while using the phone and send txts and talk on BBM.

Kind of pathetic Verizon did this. I knew they would charge for full wifi capabilities.

Edit- We have found this may have been fixed here are some tips to see if it is working. If it is not continue through this thread.

From yourfriendwayned
call your vzw tech..tell them that you need the service books for wifi and to switch to BES then tell them to credit it and put you back to bis after you get the new service books and see that your wifi is white... after that you will have the appropriate service books... it is an issue with vzw and rim..and now they know.. they will be fixing but for the meantime they can do this for you free of charge... good luck!

From oilman
resend sevice books on bis

From mousr26
You also need to make sure that instead of internet browser it is set to hotspot browser. I have never had any issues with it working at all. Mine goes to with the wifi when im connected and grey when it is not. BBM, internet and emails will work through wifi. Text messages will not being the go through the verizon wireless network not the internet.

thats weird, on tmobile you just need an unlimited data plan to get all thos capabilities...

That's rediculous. Pretty much pointless to have now

Originally Posted by ealvnv

thats weird, on tmobile you just need an unlimited data plan to get all thos capabilities...

Remember we are talking about the crippler, I mean Verizon :no:

They really don't know anything. The lady i talked to told me it was a problem with my wireless router.

Originally Posted by oilman

They really don't know anything. The lady i talked to told me it was a problem with my wireless router.

To get anyone that is knowledgable you need to get to at least Level 2 tech support below that they really don't know much.

Sorry guys, I did not mean BES. I meant the other of the two BIS data plans.

Originally Posted by Brett Wyman

Sorry guys, I did not mean BES. I meant the other of the two BIS data plans.

Ah, that makes more sense. Still that is pathetic.

So if you are on a BIS you can not get the full use of wifi. You can only surf the internet? WTF!! Then that should be disclosed to the consumer when they buy the phone. You take that away from those with the $30 data plan and all you have is more app memory and 3 more buttons under the screen.

Originally Posted by Bxrider117

So if you are on a BIS you can not get the full use of wifi. You can only surf the internet? WTF!! Then that should be disclosed to the consumer when they buy the phone. You take that away from those with the $30 data plan and all you have is more app memory and 3 more buttons under the screen.

No, you just need to upgrade to the 45.99 data plan. Then you get the full use of wifi. If only it were easy and simple like T-mobile.

Wirelessly posted (Storm 9530)

Let me get this right. I have the S1 and the $30 data plan. If I buy the S2 tomorrow like I plan I will only get web browsing? If I wanna get me email mms and wifi then I have to pay $15 more per month. I already pay for unlimited mms and internet at home. Ill be damned if I give vzw more per month. They get $250 a month now. If I have to change data plans ill be getting a credit every month. Believe that!

Actually, I just got confirmation. The 44.99 data plan is BES.

Wow, I'm loving my S1 the more I read, don't forget that if now the $30 data plan isn't enough and you have to pay another $15 to get all of the wifi compatabilities then ADD your at home ISP charge to hook up your new wifi too, so it may really be costing you a, well let's say a overwhelming fecal load of money. Glad my wife has T-mobile on her Curve 8900, unlimited data running on my AT&T Uverse DSL wifi for $20 bucks a month. Ahh The price we pay for "there's a Map for that" pretty happy sitting with my S1 in full 3G coverage, well that's what the leaks tell me

thats why i am leaning more and more to the droid but i am waiting to see what trick big red is going to play with that phone

Wow, it is true. Just got off with VZW and to get full Wifi capabilities (i.e. simultaneous data communication) you need the $44.99 plan.

ha ha ha ha well i don't care all of my stuff is half price anyway......22.50 a month is still cheap for me

i dont understand this.. how does using your own wifi connection make their network work more? your actully using LESS of their "network" and using your own.. they should charge less if you use the wifi.. am i crazy or missing something? oh wait thats vzw not me.

brett..i have the s2..on bis..turned my radio off and wifi on..and i have full data capabilities

odd tho...dont get bbm or emails or make calls on just wifi...thought it was for data...one way or the other...there is an issue but it isnt bis or bes related..so smack the rep that told u

Simple answer everyone.... they KNOW your gonna use less "network", so why not charge ya for it...(convienence!? that'll be 10 dollas... use your own internet you already pay for.. thats another 5 !... ) they gotta make their B.S. profits somehow!!!