I just gave my first try and tried the nice rout. Said I have had 2 replacements, still not 100% happy with the storm. I checked out the S2 today in a store and I want it. I have three line with you, and the problems I've had with the S1 cant we work something out to get me the 2yr price of the S2?
Their answer "Nope." I think the person was new though because I asked about the 1 year upgrade and she read the policy to me. I'm going to try the store tomorrow with the same story and if that doesn't work back to the call center one more time before I cave and add a line and cancel after 31 days.
I guess the being nice rout is not the way to go either. I did request to do the survey call, if I get one I'm going to light it up about how they dont take care of their long time customers and treat new customers better, etc...Hope fully someone will read it and intervene in the spirit of customer satisfaction.
Just gave your technique a try with Verizon on the phone. No luck
Originally Posted by nino1831
Best they could do was an early upgrade price, but I said I'll think about it.
Wirelessly posted (storm 9530)
Same exact situation. 3 lines with them. Called and the lady would not budge 1 inch.
Originally Posted by olta777
Originally Posted by bgunckel
if you are on a qualified rate plan 59.99 and higher i think ...you can get an annual upgrade and if its not on your account then call in and ask how to get the annual upgrade..
Originally Posted by xtremeviper02
Again I believe they are getting inundated with calls today from angry S1 owners that want to upgrade, I am sure they were informed that the standard answer is NO! So i will be interested in how many people are REALLY getting upgraded..........
Since no one has replied to this, I will; and save anyone who was going to try this the time......
Originally Posted by mikeb252
Since the hardware ID of the 9550 is different from the 9530; there is no way to load anything from a 9530 OS other than the Java (COD) files onto the 9550. It simply won't work. The SFI file will not be able to be installed. It would be no different than trying to install a 9500 OS onto a 9530.
And truthfully, unless a person has had a laundry list of DOCUMENTED issues with their S1 there is no reason the answer should be anything but "No!"
Originally Posted by HarlyFan
By DOCUMENTED I mean Verizon has replaced the device more than once for an actual issue; not that someone suddenly decides that a problem they had 3 months ago and failed to report is suddenly a good reason for an early upgrade.
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