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Thread: new screen

  1. #1
    thatguy9 is offline BlackBerryOS Friend
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    new screen

    I just got a new touch screen plus LCD and digitizer. I installed it and everything but it doesnt push in and the buttons dont work on the bottom and they dont even light up, how do i fix this




  2. #2
    Harmeling68's Avatar
    Harmeling68 is offline Forum Moderator Follow Harmeling68 On Twitter Add Harmeling68 on Facebook Add Harmeling68 on Google+ Add Harmeling68 on Linkedin
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    Sounds like one or two of the connections aren't seated properly. I suggest giving it another go. Remember: Take your time and be patient. Good luck and please post back!
    BB then, now, forever!

  3. #3
    thatguy9 is offline BlackBerryOS Friend
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    Which connections are bad? i have no idea what Im doing

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    Both of the cables are connected correclty. idk whats going on

  4. #4
    Harmeling68's Avatar
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    Have you given it a few good battery pulls?

  5. #5
    Joe Jerde's Avatar
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    None of us on our site are qualified technicians. We can only tell you what we would suggest. I suggest you take a look at a how to video on YouTube that goes through the steps to install, and then search on Google to troubleshoot any particular issue you are having.

    If all else fails, take it to a qualified licensed technician.

  6. #6
    thatguy9 is offline BlackBerryOS Friend
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    So i took it to a phone store that repairs phones and they told me they didnt know what to do. I cant believe im going through this now

  7. #7
    Harmeling68's Avatar
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    Quote Originally Posted by thatguy9 View Post
    So i took it to a phone store that repairs phones and they told me they didnt know what to do. I cant believe im going through this now
    Dude! I know how frustrating this can be. You wouldn't happen to be with Sprint would you? If you are, I'm going to send you a customized white Bold 9930 with a ton of accessories for free.

    If you aren't with Sprint, I wish I knew how to help you.
    BB then, now, forever!

  8. #8
    thatguy9 is offline BlackBerryOS Friend
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    I am with sprint, your going to send it to me or i have to buy it?

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    my parents just switched to spring, and i just bought these storms =/, wish they would have told me earlier lol but oh well

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