Thread: Registration problem

hey i have a BB storm 2 9550 unlocked. This is a US piece with verizon network. Now i am not able to use it in India with vodafone. It is not getting registered and i m not able to use internet services.
Please help.

Originally Posted by Virat Doshi

hey i have a BB storm 2 9550 unlocked. This is a US piece with verizon network. Now i am not able to use it in India with vodafone. It is not getting registered and i m not able to use internet services.
Please help.

We've had multiple users from India like you who have had this problem. The issue I believe is that there are carriers in India that quit supporting this device. I would contact your carrier and find out what exactly is the issue and if they can fix it.

Let us know what happens!

i contacted my carrier here. they told me that the number that i want to use with the phone is old one and it can be used only on Indian phones. they said that they dont support internet services for old nos. And my situation is i have activated in on old no and cant use it.
Thank u for instant reply.

Or else is there any way to change the vendor from Verizon to Vodafone - India or any other options. Please reply I m getting frustrated with this problem.

Originally Posted by Virat Doshi

i contacted my carrier here. they told me that the number that i want to use with the phone is old one and it can be used only on Indian phones. they said that they dont support internet services for old nos. And my situation is i have activated in on old no and cant use it.
Thank u for instant reply.

Will they let you switch to a new number so you can use the BIS service?

yes i can change a no and i actually tried with my friends new no same carrier. its working properly with it. But the problem in changing no is I am registered with this no at most of the places. So cant afford to change it. Any other options?

Please help me out with the problem.

Originally Posted by Virat Doshi

Please help me out with the problem.

From what I understand on what you have told me is that the problem isn't with the phone it's the fact that your carrier does not support BIS service with certain older numbers. Perhaps RIM and the carrier have done this to keep a select group of phone numbers with the BIS service.

There is no workaround that I know of to bypass the carriers guidelines, but if we hear of anything we will post back here to let you know.