Troubleshooting Data Services in Blackberry Storm 2 9550

I have an unlocked Blackberry Storm 2 9550(previously on Verizon).I live in India on Vodafone India network.

I am not getting EDGE on my phone therefore not able to use BIS.My phone is not being registered on Vodafone network nor on Blackberry server.

I contacted Vodafone Customer Care India but they told me that as I have bought my phone from Verizon US they might have blocked my Pin,IMEI,MEID as I am not using(Verizon) services etc and therefore it's not being registered.

But we don't have Verizon network in India.

PLEASE HELP ME!!!

App Version-5.0.0.713(1206)

Platform-4.2.0.323

Quote:

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Originally Posted by harshsparikh

I have an unlocked Blackberry Storm 2 9550(previously on Verizon).I live in India on Vodafone India network.

I am not getting EDGE on my phone therefore not able to use BIS.My phone is not being registered on Vodafone network nor on Blackberry server.

I contacted Vodafone Customer Care India but they told me that as I have bought my phone from Verizon US they might have blocked my Pin,IMEI,MEID as I am not using(Verizon) services etc and therefore it's not being registered.

But we don't have Verizon network in India.

PLEASE HELP ME!!!

App Version-5.0.0.713(1206)

Platform-4.2.0.323

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Have you tried re-sending service books?

Ya I tried each and every possible way but its not being registered on Vodafone India network and even there's a problem with service books....The service books are not being entered neither through computer nor through my service provider!!!

Quote:

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Originally Posted by harshsparikh

Ya I tried each and every possible way but its not being registered on Vodafone India network and even there's a problem with service books....The service books are not being entered neither through computer nor through my service provider!!!

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Do you have a BIS data plan? Sometimes overseas carriers offer the BIS plan separately from their standard plans.

Try this...

1) From your dial pad type ##000000 and push SEND.
2) On the first line erase what is there and type your phone number including area code.
3) Also add the your phone number to the second line as well. Mobile Directory Number: Add you phone # here
4) Push BB Button and save.