Thread: BB 9550 v5.0 - unable to set "Confirm Delete" to NO

Greetings ~ I have a BB 9550. I'm unable to set the "confirm delete" to NO

I go to Messages > General Options > Actions > Confirm Delete

This is defaulted to "yes" - when I set to NO and save - it doesn't save - stays at "NO". I've removed the battery - still happens.

Any thoughts are welcome,

What kind of mail are you using BES or BIS? I have seen this before and it was related to a bad IT policy. The only way that you can remove the policy is by doing a complete wipe.
If it is a company phone please check with your IT staff before doing any wiping procedure.

To perform a fresh install follow our tutorial here:

OS install

This is not really an easy fix. Hope this helps.